Balmoral Hotel - Durban, South Africa

Address: 125 Marine Parade, Beach Road, Durban, 4000

Balmoral Hotel details: Conveniently located on Durban's "Golden Mile" Beachfront, The Balmoral is within walking distance of The International Convention Centre, the business and shopping district and uShaka Marine World which features the largest dolphinarium in Africa. Fully renovated the hotels still reflects its historic and stately facade to make it one of Durban's most elegant venues on the Golden Mile Beach Front with 95 fully equipped bedrooms to suite the needs of both business and lesiure traveller.

* Full service Business Centre
* Concierge
* Jockey Undercover Parking Service
* Laundry & Dry Cleaning
* Babysitting arranged
* Secure Parking (Coach and Car) outside
* Room Service
* Multilingual Staff
* Secretarial Support Service
* Currency exchange

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Balmoral Hotel

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Booking Site		Price from
PriceLine		$ 108
Booking.com		$ 108
Hotels.com		$ 110
Expedia		Check on site

Location

The Balmoral is situated opposite Seaworld and the Entertainment Promenade where one will find several swimming pools and a kids entertainment centre with a multitude of funfare rides.

Sporting activities nearby include golf, squash, gymnasium, surfing, angling, sailing, scuba diving, bowling, body boarding, horseracing and yachting.

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Rooms

The Balmoral, an abvious choice for those using the international conference centre, was redesigned to suit the varying needs of its guests. Indeed a splendid selection of single, twin, double or family rooms, as well as accessible rooms are available.

* Each room has the following features:
* TV with remote control and selected satellite channels
* Message service
* Daily newspaper on request
* Individual air conditioning
* Electronic doorlocks (Vingcard System)
* Full bathroom amenities
* Turndown available on request
* Iron and Ironing Board on request
* Wake up call service
* Hair dryer
* Tea and Coffee making facilities
* Built in Electronic Safe
* Pen and general stationery
* Sleeper couch in Executive rooms
* All rooms - internet ready

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Facilities

General: Parking (fee required), Safety Deposit Box, Rooms/Facilities for Disabled, Continental Breakfast, Valet Parking, Soundproofed Rooms, Elevator, Non-Smoking Rooms, Terrace, Newspapers, Luggage Storage, Restaurant, 24-Hour Front Desk, Breakfast Buffet, Bar

Activities: Mini Golf, Massage, Windsurfing, Library, Walking, Outdoor Swimming Pool, Golf Course (within 3 km)

Services: Bridal Suite, Room Service, Meeting/Banquet Facilities, Fax/Photocopying, Tour Desk, Car Rental, Packed Lunches, Airport Shuttle, Ironing Service, Business Centre, Babysitting/Child Services, Laundry, Currency Exchange, Breakfast in the Room, Dry Cleaning

Location: Shopping Centre, Harbour, Beach

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Dining

The Balmoral's spacious Waterfront Restaurant prepares some of Durban's finest Cuisine. As well as having an A la Carte service, mouthwatering buffets are regularly prepared. The restaurant seats 66 whilst the terrace seats 44.

Specialities include steak & seafood. The Waterfront Restaurant is fully licensed and caters with Halaal food.

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Hotel policies

Check-In

00:00

Check-Out

11:00

Cancellation

If cancelled up to 1 day before the date of arrival, the first night will be charged.
In case of no-show, the first night will be charged.

Children

All children are welcome.
One child under 2 years stays free of charge in a baby cot.
One child under 12 years stays free of charge in an extra bed.
Maximum capacity of extra beds/babycots in a room is 2.

Pre-pay

100 percent of the first night will be charged at least one day to arrival and is non-refundable.

Extra charges

VAT is included.
Service charge is included.
1 % city/tourist tax per room per night is not included.

Parking

Secured parking is possible on site costs ZAR 30.00 per day .

Dining

Breakfast is not included and cost ZAR 90.00 per person.
Breakfast costs ZAR 45.00 per child up to 12 years.

Internet

Wireless internet is available in public areas only and costs ZAR 30.00 per 30 minutes .
Wired internet is available in the business centre only and costs ZAR 30.00 per 30 minutes .

Pets

Pets are not allowed.

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Blaah

Reviewer: NYC1119 (New York)

Traveling group: Friends

I recommend this hotel for: Older travelers, Tourists.

Date: 2008-06-06

Guest rating:
5.1

Check in / front desk

6.0

Business service

6.0

Value

4.0

Service

4.0

Rooms

4.0

Location

6.0

Cleanliness

6.0

The Balmoral is right across the street from the beach promenade in Durban. Its a decent hotel, but we experienced a few problems. First, the A/C was not working in our room the first night and there was brown water coming out of all our taps. We complained to the reception early the next morning, but when we came back from our day trip - neither the A/C nor the water were fixed. There was a new A/C sitting in a box outside of our room. So we contacted the reception again and the mgr came to our room. He was reluctant to do much for us, but after some arguing he offered us a diff room with a working A/C. But the water was brown in that room too. The manager pretty much said he couldnt do anything about it - and was awkwardly trying to get us to just deal. We asked them to 1) fix it; 2) put us in a room which had clean water; 3) find us a room at another hotel or 4) refund us our money. Eventually, they just sent up clean water in buckets to our room, but it was frustrating to deal with. In general, Durban is sort of a dismal city - with not much to do and a aura of nervousness pervasive throughout the town at night (including around the Balmoral).

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