Culture Plaza Hotel Zhejiang - Hangzhou, China 

Very nice business hotel with large bookstore on first floor. Booked into hotel as part of a China Focus tour. Room was very nice--down pillows, umbrella, flashlight, big bathroom. In room internet 30/yuan/day. In more of residental area. Lots of traffic in area (and parking area) Several people in our group had billing problems with this hotel--though my incidentals bill was fine (room was included in tour)

I have stayed at this hotel twice now during my business travels, the most recently being in July. It is a modern hotel conveniently located in the central commercial and business district of Hangzhou. Overall impressions upon check in were good. The lobby is small but modern and clean. The staff were friendly, efficient and had a decent command of english. Interestingly enough this hotel is owned by a large bookstore company so there are collections of books everywhere - even in your room (available to buy if you take a liking to any of them). The room itself was decorated to a reasonable 4 star standard. All the usual amenties like coffee, tea etc etc were available. The TV had the usual selection of english language programs (including HBO and BBC NEWS) and Internet access was available for 30 RMB / night (no wireless). The bed was firm but comfortable enough with a nice selection of pillows. The bathroom was nothing special but everything worked. One word of caution - all the King size rooms are smoking and although I had no problems with this on my last stay, on my first visit there was a slight lingering smell of smoke in the room and on the furnishings (nothing too serious but I'm sure it would put some ppl off). Breakfast was the usual buffet selection - largely focused on Chinese options but you could find the usual western fruit, toast, eggs, bacon etc etc if you looked for them. Again, nothing special but enough to get you started for the day. Breakfast was included in my room rate which was very reasonable for 380 RMB / night (corporate discount). Wake-up calls, check out and fetching a taxi were handled without fuss. All in all this is a very reasonable business hotel and I wouldn't hesitate to stay here again.