Rex-Hotel - Basse Normandie, France     

Hotel Rex, Caen, 14000, France....? - Nigel.Leadbeater? - 11 Jun 2008 Do not stay at this Hotel, the car park (6 euro per night) is used as a dumping ground for all kinds of rubbish as well as an area for drying (dirty) linen. The interior of the hotel smells of damp, the carpets are dirty and have dust at either side of the walkways, clear evidence that the carpets do not get vaccuumed, merely that dirt gets trodden in. The door lock to room 10 is bent where it has previously been forced and had a broken piece of chipboard wedged into the window frame. The shower door and hinges were rusty and the TV remote is held together with brown packaging tape. My twin room comprised a double bed with one pillow and a pair of childrens bunk beds. You will be required to make payment for your room upon arrival, however if you find that your room, like mine, is not to your satisfaction the hotel manger will not refund your payment to you, stating that you have cancelled at less than a days notice, which will not be the case under these circumstances, however you will not get your money back even if you used Booking.com as a booking agent as I did. I have photographs of everything that I have mentioned above and have uploaded them onto the web in order to evidence what I have said here. I have a lot of experience of staying in hotels, hostels and campsites worldwide and can honestly say that I have never been to such a poor amatuerly run establishment before. Please do not have your holiday / weekend break disrupted or spoiled because of this hotel and it's poor condition and management, take my advice and avoid it like the plague.

My dad booked this hotel as a one night stop over on our way to Brittany. The exterior of the hotel was shabby and the homeless man begging outside set alarm bells ringing immediately. We did go into the hotel and asked to see the rooms before we agreed to stay there. We are glad we did not just automatically check in as the rooms had no toilet en suite, it was shared with the whole floor and the rooms were dirty and smelled of cigarette smoke. We promptly told the manager(?) that we would not be staying there as the rooms had been mis-sold as being en suite - there was a washbasin and shower attached to the rooms. On leaving the hotel we observed drug dealing being carried out on the hotel steps.