Mercure Comercial Sto Domingo - Santo Domingo, Dominican Republic 

I stay at the MERCURE at least 4 times a year. The staff is excellent. Most of the guys at the front desk know me by name. The food is also good. It's in the perfect location. The only thing I don't like is the rule on visitors, which a lot of hotels in Santo Domingo have the same rule of charging for visitors. I understand the hotel wants to keep a certain atmosphere like most of places. The price of visitors could come down some though. Other then that everything else is ok. i will be going back in August ni staying at the MERCURE. MY SECOND HOME ATLANTA, GEORGIA

To Begin With, There was no A/C and they told me that it was not going to be working for the next 2 days (temperature is usually about 80 to 98 degrees in DR ), since i was with a couple of friends that were staying at the same hotel I Decided to stay . I was taken to my room and as soon as I went in I smell something funny, it was bad, I went to the bathroom And I notice that it was dirty so I call the desk and I’ve got no response . I went downstairs and spoke to the person at the desk and told him what was going on and asked him to send someone to clean up the bathroom, his response was and I quote “I am not going to send anyone “ I asked why and he said “for the amount of money you are paying you should not complain “ as soon as I heard that I went to the room picked up my things and left to another hotel and I have to tell you that 3 days later my friends joined me at the hotel I was staying , they said that not even once their room were made nor they had A/C. It is sad but somebody has to say something, I choose safety and hygiene over saving a couple of dollars I wish you don’t but if you do, please get the heck out of Mercure Comercial Sto Domingo fast before you get sick.