Days Inn - Vancouver Metro - Vancouver, Canada 

I have had good experiences with Days Inns elsewhere in the country, which is the reason I booked here. I was attending a conference in Vancouver and was forced to spend 4 nights at the hotel. I couldn't change hotels - nothing available within a two-hour bus ride to the conference venue for a price my employer would pay. I felt the hotel was misrepresented on the website - amenities and services were promised and not delivered. Negatives: Sleeping area - tiny and crowded. Bathroom - cramped with absolutely no heat unless the door to the sleeping area is left open. The vanity is about 3 inches from the toilet. Cleanliness - my travelling partner had an infestation of ants in the room. Closets - small point but annoying - few hangers and many of these were broken. Food and beverage service - nothing. Website advertises tea and coffee in lobby - nothing there. Website advertises many restaurants within walking distance - all Asian. Walking distance must mean something else in Vancouver -- the closest White Spot was over a mile away. But there is a McDonalds next door if you like fast food for breakfast, and if you ask nicely, the front desk clerk will give a coupon for a whopping $4.00. Front desk - one clerk very helpful, the rest condescending and patronizing. Travel - expensive cab rides from any attractions Postives: Cost - good value for Vancouver Noise - rooms were remarkably quiet Courtyard - there is a beautiful courtyard filled with flowers and shrubs. Someone looks after the gardens with love. Travel - good bus service to most attractions Will I stay there again? No. Will I suggest anyone else stay there? No.

Tried to make a reservation on line with BCAA and could not get a confirmation. Phoned the property and talked to an obnoxious person who gave me a price much higher than the BCAA price. When I asked to talk to the Manager, I was put on hold several times with the excuse that the Manager was busy. After some time it became obvious I was never going to be connected to the Manager. I wrote the parent company who passed me back to a desk Manager who ended up giving me a discount to stay there. My stay was one of the worst. Old run down room with pipes banging and yelling in the night. The stairways were blocked with house keeping carts and it was next to impossible to get by them to the room. When I inquired about another date, I was given a price them shortly after, she (Desk Manager) told me the price was going to be higher because they were busy. Over all, the staff suck, the rooms are old & run down and I would not recommend it to anyone unless you can't find a room at the "Y".