Guillem - Encamp, Andorra     4 star hotel

Guillem

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Guillem address: C/ Els Arinsols, 10, Encamp, AD 200

Guillem details: Hotel Guillem opened its doors in 1986 and was expended and renovated later in 1992 and in 2004. It is a family-run establishment which combines a high Pyrenean mountain style construction with the most modern facilities which will give you a comfortable and relaxed stay. The privileged location of the village of Encamp in the geographic centre of Andorra will allow you, for example, to enjoy marvelous days skiing in GrandValira, the biggest mountain ski resort in southern Europe without having to use your car. Or go on a mountain excursions during the summer months without forgetting the great Romanesque and cultural heritage within your reach all year round.

At 5 km from the commercial and administrative centre of Andorra, you will not be able to resist setting aside a day for shopping in the exclusive shops of the capital.
Services are complemented with a buffet breakfast and full table service at lunch and dinner, a coffee shop, a games room, television and reading area, public internet terminal, gardens, terraces, gymnasium, solarium and an area with a swimming pool and relaxation facilities.
An additional service offered is a beauty and massage parlour where you can enjoy personalised treatment at the hands of specialists.
The games, sport and relaxation area in our hotel was renovated in 2002. It includes an indoor heated swimming pool with direct access to the garden in summer, a Jacuzzi, a gymnasium, a steam bath, a dream shower and hot marbles.
Our guests can use all these facilities free of charge.


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Location

Andorra is not just skiing and shopping. If you decide to visit us outside the winter season you can take part in a great variety of cultural activities such as mountain trips with a guide or unaccompanied which will permit you to get to know the other side of our country.
Romanesque churches, museum-like houses, ancient forge...immerse yourself in our rich history.
Our mountains will cater to your needs whether you just want a light walk, fish in the lakes high in the mountains or are the most dedicated mountaineer.

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Rooms

We offer 74 exterior rooms, 22 of which are Junior Suites and 2 Superior Suites.
The rooms have fully-fitted bathrooms with a hairdryer, satellite TV, safety deposit boxes and a balcony or a terrace.more info ...

Facilities

General: Parking (fee required), Safety Deposit Box, Heating, Rooms/Facilities for Disabled, Luggage Storage, Terrace, Garden, Ski Storage, Restaurant, Pets Allowed, Bar, 24-Hour Front Desk, Breakfast Buffet, Elevator
Activities: Hammam, Turkish/Steam Bath, Billiards, Indoor Swimming Pool, Sauna, Fitness Centre, Games Room
Services: Internet Services, Wi-Fi/Wireless LAN, Laundry, Ticket Service, Barber/Beauty Shop, Fax/Photocopying, Packed Lunches, Ironing Service
Location: City Centre, Mountains
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Hotel policies

Check-in

14:00

Check-out

12:00

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children

All children are welcome.
All children up to 3 years stay free of charge when using existing bedding.
All children up to 2 years stay free of charge for cots.
All older children or adults are charged EUR 18.00 per night and person for extra beds.
Max

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Parking

Public parking is possible on site costs EUR 10.00 per day .

Dining

Buffet breakfast is included in the room rate.

Internet

Wireless internet is available in public areas only and costs EUR 5.00 per hour .

Pets

Pets are allowed. Charges may be applicable.


TripTake Traveler Reviews

Reviewer: viajeraNavarra (navarra)

Date: 2007-09-26

Guest Rating: 0.0
Estuvimos una familia de 4 adultos los primeros dias de Enero.Nos alojaron en 2 habitaciones comunicadas , pero solo nos dieron una llave para los 4 y al pedirles otra nos dijeron que solo disponian de 2 y que una debia quedarse en la recepción. Lo peor fué que reservamos forfaits de 2 dias para esquiar en la recepción y a la persona recepcionista le preguntamos si los tickets eran para dias consecutivos o alternos , haciendo hincapié en este detalle, nos indicó que en aquella estación podian utilizarse en dias no consecutivos. Al intentar utilizarlos no nos fué posible porque eran para 2 dias consecutivos con lo que perdimos los tickets .Nos quejamos a la dirección del hotel y lo más desagradable fué que la hija de los dueños ( es un hotel negocio familiar ) nos encaró con la recepcionista , POBRE CHICA,SU EMPLEADA .....QUE IBA A DECIR ......Y no obstante llamó al "funicamp" para informarse si los tickets habian sido utilizados , suponiendo por su parte que los habíamos utilizado e intentábamos recuperar su valor unos 60 €.. ( ¿? ) Una racaneria .Somos esquiadores y solemos ir todos los inviernos a Andorra pero desde luego a este hotel no volveremos

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Reviewer: livbiv (stockton on tees, england)

Traveling group: Family with teenagers

Date: 2006-10-03

Guest Rating: 8.9
Check in / front desk 8.0
Business service 6.0
Value 10.0
Service 10.0
Rooms 10.0
Location 8.0
Cleanliness 10.0
We have stayed at the Guillem 4 times in the last 3 years and we have just booked for feb 2007. We love the feeling of home from home, the staff, especially Joan the head waiter, are very friendly , nothing is too much trouble, they are great with the kids, the food is great, the rooms are spacious and very clean, the pool, spa and sauna are great after a day on the slopes, the gym is well equipped, so I have been informed, after a day on the slopes I just want to relax in the spa!!!. The shops in encamp are limited but the bus takes you into Andorra La Vella if you want to drag yourself away from the slopes for a day. I am loathe to recommend this hotel as I want to keep it for ourselves as we are finding it more difficult each year to get booked in, it is that fabulous, one thing I would say if you want to stay in a hotel on the slopes then the Guillem is not for you, it is a 20 minute ride on the funicamp (gondola) to the top of the slopes, but I can live with that as I love staying at the Guillem and so do my friends and family. Wherever you stay in andorra enjoy yourself! We always do. Happy Skiing!!!!!!!!

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Review Summary

Based on 2 reviews worldwide

8.0
Check in / front desk
6.0
Business service
10.0
Value
10.0
Service
10.0
Rooms
8.0
Location
10.0
Cleanliness

Traveler Reviews

8.9
10/11/2006, livbiv, stockton on tees, england
We have stayed at the Guillem 4 times in the last 3 years and we have just booked for feb 2007. We love...
0.0
10/04/2007, viajeraNavarra, navarra
Estuvimos una familia de 4 adultos los primeros dias de Enero.Nos alojaron en 2 habitaciones comunicadas...