Americas Best Value Inn - Dallas, USA 

GROSS!
Posted: Wed, May 28 2008
My son recently "tried" to stay this hotel. He reserved 3 rooms on his credit card but only 1 room had been reserved so they were given a discount. They were only there a short time before leaving for dinner. Upon their return, they attempted to go to be and found BUGS in the beds. A refund was given on one room but refused on the others due to the fact they had already been given a discount (because their reservation had been lost). The group was forced to leave and find another hotel at 1:00 am in the morning in Dallas. They were treated VERY rudely and I was treated just as bad by the manager. I was told that my son was a liar and his friends were liars and that I was a liar. I asked him what logical reason the kids could have had for seeking more expensive accomodations in the middle of the night for no reason. I got no response other than to hear once again that my son was a liar. I am appalled by the treatment we were given. So much for the quality assurance program, which by the way he said they did not have. These kids ALL deserved a refund. When they gave one couple a refund what were they suppose to do? They were in one vehicle! These kids had saved their money to take this trip and the treatment at this hotel greatly effected their trip.

GROSS!
Posted: Thu, May 22 2008
My son recently "tried" to stay this hotel. He reserved 3 rooms on his credit card but only 1 room had been reserved so they were given a discount. They were only there a short time before leaving for dinner. Upon their return, they attempted to go to be and found BUGS in the beds. A refund was given on one room but refused on the others due to the fact they had already been given a discount (because their reservation had been lost). The group was forced to leave and find another hotel at 1:00 am in the morning in Dallas. They were treated VERY rudely and I was treated just as bad by the manager. I was told that my son was a liar and his friends were liars and that I was a liar. I asked him what logical reason the kids could have had for seeking more expensive accomodations in the middle of the night for no reason. I got no response other than to hear once again that my son was a liar. I am appalled by the treatment we were given. So much for the quality assurance program, which by the way he said they did not have. These kids ALL deserved a refund. When they gave one couple a refund what were they suppose to do? They were in one vehicle! These kids had saved their money to take this trip and the treatment at this hotel greatly effected their trip.

You get what you pay for
Posted: Tue, May 01 2007
The staff is not friendly. Customer Service is very bad. There is no air conditioning throughout the hotel. The air conditioning in the rooms is mediocre. The showers were really dingy and dirty. The bathroom was so small that it feels like you are going in a closet. Next time I'll just pay a few more dollars for a comfortable stay. :(

You get what you pay for
Posted: Thu, Apr 19 2007
The staff is not friendly. Customer Service is very bad. There is no air conditioning throughout the hotel. The air conditioning in the rooms is mediocre. The showers were really dingy and dirty. The bathroom was so small that it feels like you are going in a closet. Next time I'll just pay a few more dollars for a comfortable stay. :(

Not what I expected!!!
Posted: Sat, Mar 17 2007
There was gum on the ceiling and hair in the bathroom......it left our imagination wondering what else was left behind from prior guests. The only thing great about the hotel was the location. There are a ton of restaurants around to choose from which made it conveinent for us to get around. Other than that, next time I go on a girls weekend I think we will spend a little more money so we all feel more comfortable.