Pacific Hotel - Hanoi, Vietnam

Address: 30-32 Cua Nam Street, Hoan Kiem Dist, Hanoi, 00844

Pacific Hotel details: Our hotel, one of the most prestigious and reliable hotels in the capital, is an excellent choice in which to celebrate, meet or do business.

Offering many free services until 01 December 2008, our well situated hotel is close to sights such as Hoan Kiem Lake, Ngoc Son Temple and Thang Long Water Puppet Theatre.

We offer free pick-up from the Hanoi bus or train stations; a free 5 minute local phone call per day; free tea and coffee in the lobby, daily; free seasonal fresh fruit in your room; and a free tourist map of the Hanoi Old Quarter (all valid until 01 December 2008).

Your room rate also includes buffet breakfast, ADSL internet connection and service charges. After booking, please e-mail the hotel with your flight details in order to arrange a complimentary airport pick-up.

We are currently offering free airport transfers (one-way only), applying to all 4-night stays between now and 01 December 2008.

We will be happy to help you with many travel services at our travel desk. From airport transfers, air-ticket confirmation or tickets for the local Water Puppet show to arranging full-service packages - just ask and let the staff take care of your needs.

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Pacific Hotel

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Booking Site		Price from
priceline.com		$ 25
venere.com		$ 30
booking.com		$ 25
gtahotels.com		Check on site

Location

Pacific hotels are centrally located to all shopping destinations and key Hanoi attractions. The hotels have perfect location just steps to Hoan Kiem lake, Ngoc Son temple, Thang Long Water puppet theater, ANZ bank, Hanoi well-known restaurants.

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Rooms

Enjoy the best of what Hanoi can offer while being assured of perfectly designed rooms and excellent service. 37 comfortable rooms and suites with pine wood furnishings, located around spectacularly panoramic view of the old quarter to ensure you enjoy a comfortable stay in Hanoi.

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Facilities

General: Parking (fee required), Breakfast Buffet, Luggage Storage, Heating, Safety Deposit Box, Elevator, Free Parking, Rooms/Facilities for Disabled, Restaurant, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Bar

Activities: Massage

Services: Shoe Shine, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, Room Service, Wi-Fi/Wireless LAN, Bicycle Rental, Business Centre, Currency Exchange, Laundry, Dry Cleaning, Airport Shuttle, Free Wi-Fi Internet Access Included, VIP Room Facilities, Ironing Service

Location: Shopping Centre, Museum Area, Near Train Station, Near Exhibition Centre, Old Town, City Centre

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Hotel policies

Check-In

10:30

Check-Out

12:30

Cancellation

Cancellation is possible until 18:00 h 2 days prior to ckeck in without penalty, from then until 18:00 h 2 days prior to ckeck in without penalty, and from then until check in day or in case of a no-show with a penalty of 1 night's stay.

Children

All children are welcome.
All children up to 12 years stay free of charge when using existing bedding.
All older children or adults are charged USD 10.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
There is no

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
10 % city/tourist tax per room per night is not included.

Parking

Free Secured parking is possible on streets nearby and reservation is needed.

Dining

Buffet breakfast is included in the room rate.

Internet

Wired internet is available in the hotel rooms only and is free of charge.

Pets

Pets are not allowed.

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Definate +'s and -'s

Reviewer: Penguinmoon (Jakarta)

I recommend this hotel for: Families with teenagers, Families with young children, Tourists, Young singles, Pet owners.

Date: 2008-05-26

Guest rating:
0.0

As previously mentioned, the construction next to the hotel is noisy. It seems they only do construction at night, and it lasts until 3 in the morning. I would not stay here again until it is finished. The only other negative, was the comfort of the bed. It was like sleeping on top of the box spring, but not as comfortable. The locations is perfect, the room was huge and clean, and the staff was always willing to help. The inroom computer with internet, and fresh fruit daily was a very nice touch.

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Not gorgeous, but extremely reasonable

Reviewer: yasuo-bangkok (Bangkok)

Traveling group: Business colleagues

I recommend this hotel for: Families with teenagers, Families with young children, Tourists, Young singles, Pet owners.

Date: 2008-02-08

Guest rating:
9.1

Check in / front desk

8.0

Business service

10.0

Value

10.0

Service

10.0

Rooms

8.0

Location

10.0

Cleanliness

8.0

I usually use this hotel when I stay in Hanoi. I stay Superior room(30USD/night). Frankly speaking the room is not gorgeous, but it is clean and nice with Air-condition, CableTV, fresh fruits and free Internet connectivity. I think that it is extremeIy reasonable for the traveler who want to save money. And hotel staffs are very kind and friendly. They try to support my stay in Hanoi. They have experiences as a travel agency, too. They can arrange and support our tour. I asked them to get tickets for water puppet show and they got them for me. Everytime I need a taxi from hotel, they call a good taxi company, so far I have no trouble with a taxi driver they call. Hotel is located near Hanoi station. And we can find some good restaurants. And it is bit far, but we can walk to the Hoankiem Lake. If weather is nice, I strongly recommend to walk to that area. As a conclusion, I am very satisfied with Pacific Hotel and I am pretty sure I will stay this hotel again as far as the room is available.

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Average guest rating:

16 Hotel Reviews

8.6

Review Summary

Based on 16 reviews worldwide

9.0

Check in / front desk

8.7

Business service

8.4

Value

8.8

Service

8.9

Rooms

8.2

Location

9.2

Cleanliness

Traveler Reviews

Average rating:

10.0

Date: 12/13/2006

Guest name: MoriWada, Tokyo

"The Pacific Hotel was a very good memory"
The Pacific Hotel was a very good memory This trip was the first time for me to come to Hanoi. I really...

Average rating:

10.0

Date: 11/22/2006

Guest name: unlimitd1, Sacramento, CA. USA

"Friendly and courteous service-oriented hotel"
If you're a traveler with limited time and need an excellent place to stay at, I'd highly recommend the...

Average rating:

10.0

Date: 09/20/2007

Guest name: CTWWW, Connecticut

"The best place to stay in Hanoi"
I stayed with a group of students at the Pacific Hotel in Hanoi for about 20 days after spending one...

Average rating:

9.7

Date: 01/05/2008

Guest name: plover, Coolum Beach, Australia

"Pacific Hotel Hanoi---a Great Spot to Stay!!!!!!"
I am a regular poster on the VN Forums, but I rarely post a review of a hotel for the simple reason that...

Average rating:

9.7

Date: 10/22/2006

Guest name: bots123, Australia

"A friendly and safe place to stay"
If you're looking for a budget hotel in the heart of Hanoi city, this is the ideal hotel. I actually...

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