Great, But not PerfectPosted: Wed, Jul 23 2008Location:
4Rooms:
3.5Service:
2.5Value:
3We stayed in one of the regular rooms, with two "double" (not really that big) beds. The room was average to a bit larger, with a desk, small table, a couple of regular chairs, one arm chair, a clean ironing board and a good quality iron, and one small analog TV set. The room was clean and generally well maintained.
But, there were a variety of small annoyances during our visit that one should not have at a hotel that is this nice and this expensive: the shower head was damaged and only provided a hoselike deluge of water;
one day housekeeping service took the hotel robe we had left on the back of a chair and did not replace it;
the lobby bar was closed one night without notice, explanation, or apology;
the lobby ATM machine was out of order.
But, the person that checked us in, Deborah Arnold, was the smartest, nicest, and most efficient front desk person I have ever met.
We would definitely stay here again, but there are some minor improvements needed to reach perfection.