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Residence Inn Marriott Silver - Washington, USA 3 star hotel

Address: 12000 Plum Orchard Drive, Silver Spring, MD, US, 20904, Washington, MD 20904 (show map)
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TripTake Travelers Reviews

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3.5
out of 5.0
Okay
Very nice hotel/ammenities, staff not the brightest, but very nice
Posted: Wed, Jun 24 2009
Location:  3Rooms:  5Service:  1.5Value:  4.3
The hotel is clearly doing their very best to offer you a terrific experience and they are succeeding in many, many ways but the staff really is quite clueless, but very nice. We wanted to know about the metro and driving times and they really had no clue, so they passed us to their sister hotel property, not only were they even more clueless, they charged us for the call! They have a super BBQ party that they offer, as well, cookies... really nice touches and a terrific hotel. It is a great value but you really do need to have a car and willingness to drive to D.C. if that is what interests you. All in all, if you do not need much/any car/metro help, this is a super hotel & terrific value.
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4.5
out of 5.0
Good

Posted: Tue, Apr 14 2009
Location:  5Rooms:  5Service:  2.8Value:  5
The service, staff and setting were outstanding. The rooms were roomy and always clean, as for the meeting areas and grounds. The staff were always pleasant and helpful. I did experience one staff member a little gruff on the morning shift, but it was a isolated incident. The food was good, the menu could be improved a little. The desk crews were always helpful and friendly.
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1.4
out of 5.0
Horrible
"Residence Inn/Silver Spring, MD"
Posted: Sun, Jul 08 2007
Location:  0Rooms:  2Service:  1Value:  1.3
"Their personnel was fantastic! If you didn't have something that you needed, they were right there to get it for you. We had a great time and can't wait to go back there."
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