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Hyatt Regency Bethesda - Washington, USA 3 star hotel

Address: One Bethesda Metro Center, Bethesda, Md, Us, 20814, Washington, 20814 (show map)
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TripTake Travelers Reviews

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3.1
out of 5.0
Okay
disappointing
Posted: Thu, May 28 2009
Location:  5Service:  2Value:  2.4
some friendly folks ie concierge - but second hand smoke in non-smoking rooms, and received no attention or concern from staff about this - suspect serious ventilation problem. Had to strongly insist that the group rate we were quoted would be honoured ( they badly mismanaged the group booking) - seem to be adminstrative issues here that should be non-existant at the prices they charge for rooms. Great location though, and the restaurant meals were good.
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3.1
out of 5.0
Okay
disappointing
Posted: Thu, May 14 2009
Location:  5Service:  2Value:  2.4
some friendly folks ie concierge - but second hand smoke in non-smoking rooms, and received no attention or concern from staff about this - suspect serious ventilation problem. Had to strongly insist that the group rate we were quoted would be honoured ( they badly mismanaged the group booking) - seem to be adminstrative issues here that should be non-existant at the prices they charge for rooms. Great location though, and the restaurant meals were good.
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2.1
out of 5.0
Mediocre
Hyatt Bethesda disappointing
Posted: Wed, Apr 08 2009
Location:  0Rooms:  3Service:  0.6Value:  2.7Dining:  0
Location is great, staff is friendly and helpful. But this hotel isn't up to Hyatt standards.The wallpaper is peeling in places, room carpet/closet track not too clean and the blanket ratty. The rate was reasonable though. Makes me wonder if this was a online travel website room?
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2.1
out of 5.0
Mediocre
Hyatt Bethesda disappointing
Posted: Thu, Mar 19 2009
Location:  0Rooms:  3Service:  0.6Value:  2.7Dining:  0
Location is great, staff is friendly and helpful. But this hotel isn't up to Hyatt standards.The wallpaper is peeling in places, room carpet/closet track not too clean and the blanket ratty. The rate was reasonable though. Makes me wonder if this was a online travel website room?
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3.5
out of 5.0
Okay
Last minute plans for inauguration
Posted: Tue, Mar 03 2009
Location:  5Rooms:  2.5Service:  1.4Value:  3.7Dining:  5
The room was much larger than I expected. We had a corner room which gave us large window expanses. I was disapointed in the king size bed. The matress dipped on one side. The carpeting was clean but looked like it needed an update. It served our purposes, with an added bonus of having a seating area for 5. Morton's steakhouse is excellent. Try the house specialty. Well worth the price, the best cut of meat I have eaten anywhere. (connected to hotel) I went for the presidential inauguration, the Metro is under the hotel and only a 15 min ride on the subway from downtown DC.
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