The Fairmont San Francisco - San Francisco, USA     4 star hotel

TripTake Travelers Reviews

Reviewer: mad_scotty_dog (Ayrshire, Scotland)

Traveling group: Solo traveler

Date: 2008-06-30

Guest Rating: 8.9
Check in / front desk 10.0
Business service 8.0
Value 8.0
Service 8.0
Rooms 8.0
Location 10.0
Cleanliness 10.0
I stayed in this hotel for 6 nights in June 2008. It is a beautiful hotel and with a great view from the rooms in the tower (get one here if you can). The rooms are large and well equiped, although without any in-room coffee making facilities. Staff were very helpful. The surrounding area has little to get excitied about except the view. As expected, the hotel knows how to charge - the minibar is very expensive as is breakfast. I had breakfast most mornings in the Cafe Centro on the Parking level of the hotel, which is much more reasonable, but there are good cafes only a couple of blocks away (Gallery Cafe, 2 blocks north on Mason was best). Web access and the gym are also charged, but are free if you join the President's club (which I did on site). Another point - it was cold and windy in SF in late June - beware!!

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Reviewer: blkjck5697 (Calgary, AB)

Date: 2008-06-28

Guest Rating: 10.0
Check in / front desk 10.0
Value 10.0
Service 10.0
Rooms 10.0
Location 10.0
Cleanliness 10.0
There is a reason why this hotel is the flagship property of the Fairmont Hotel chain. The moment you walk into the lobby, you are transported to what hotels were like in the past. Positively sumptuous. We stayed on the 7th floor of the tower, and we had no complaints whatsoever. From our room, we were able to see the corner of Powell and California, where two of the cable car lines intersect. The Powell St. line took us on one end to Fisherman's Wharf, and the other to Market Street, taking you through Union Square. The California Street line took us down to the Ferry Building at the Embarcadero. While I wouldn't use cable cars as a primary means of transport (make sure you either buy a 1 day or at least a 3 day MUNI passport), being on a cable car is much more enjoyable than walking the steep hills of SF. This is a prime consideration as the hotel is at the top of Nob Hill. Our room was very large, with probably the biggest bathroom I have seen in a hotel that wasn't part of a 5 star resort. The bathroom was lined with marble, and had a huge shower and separate bathtub, along with a semi-private area for the toilet. The king bed was quite comfortable, and there was ample room for a desk and sitting area. There was a 32" LCD TV, and the channels were all quite clear. If there are things to complain about: $50 a night for parking, and then 14% occupancy tax is charged to make the total nightly cost $57. For some reason, the maids were compelled to turn the temperature on the thermostat to the lowest level on the dial (50F, and set to cool), when the temperature outside was never higher than 60F the days we were there. We did not take advantage of any of the other hotel services like the restaurants or room service other than getting coffee at Caffe Centro on the parking level. There were too many great choices for dining that are close by, either in Chinatown or Union Square.

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Reviewer: pandabear88 (San Francisco)

Traveling group: Business colleagues

Date: 2008-06-27

Guest Rating: 9.7
Check in / front desk 8.0
Business service 10.0
Value 10.0
Service 10.0
Rooms 10.0
Location 10.0
Cleanliness 10.0
Even though I'm from SF, I stayed here because the company I work for had some sort of conference...... It's an old classy hotel. Nice restaurants and bars. Close to all the shopping. The top floor has a beautiful 360 degree view. of SF The terrace restaurant/bar is great if the weather is nice. The lobby was really confusing because of all the different elevators. It also felt like a maze... Definately great for couples and OLDER tourist. I do not recomend this place for a bunch of friends in their 20's-30's that just want to have fun to stay here. Go to the W. I rather stay somewhere modern/contemporary...new/remodeled.

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Reviewer: IanUK72 (Colchester, UK)

Traveling group: Spouse / significant other

Date: 2008-06-27

Guest Rating: 8.0
Check in / front desk 8.0
Business service 8.0
Value 8.0
Service 8.0
Rooms 8.0
Location 8.0
Cleanliness 8.0
Arrived at Fairmont around 3pm to have our car door opened and luggage immediately taken off us by the bell boy as we were shown into the vast and brightly decorated lobby. There were plenty of relaxing and comfortable chairs, sofas and seats positioned conveiently around the lobby, with lovely colourful flowers in between. Huge lights and candleabras lit up this lobby to a great effect and atmosphere as people came and went. Check in was smooth and we were advised where to go. We had to the new tower on 27 floor I think with sweeping views of the bay area and brdige/alacatraz. It was mainly foggy when we went but that didn't make it dissapointing. The room was large ad well appointed. A King bed which was very comfortable, with desk and chair/business area with lap top access, chaise longue, bedside cabinets with I-POD alarm clock and LCD TV/HD were among the modern amenities. The bathroom was large with a large shower and bath, bathrobes, seperate area for the toilet and a good size sink area. All in all a very clean modern and well decorated room. Although we had a connecting door we heard no noise at all from fellow guests despite being near the lifts. I know other reviewers complained about this, but in the tower it di not seem to be an issue. We had a lovely breakfast in the spacious dining room. My wife had a buffet whichshe said was plentiful and tasty, with s seperate egg station, fruit, pastries, cereal and the regular hot and cold things such as bacon, sausages etc., and a fantastic banana cake and scones - delicious!! I had an A la Carte omellette and hash browns and it was very good indeed, rounded off with noce strogn coffee and a tasty and refreshing OJ! Went for dinner one night to find out it did not open on Sunday or Monday, so did not try it which was a shame as we were looking forward to a nice dinner there. A nice touch was free coffee and tea in the morning. Before we went on a couple of tours early, it was nice to go to the urn and pour a couple of coffees for along the way. Shame more hotels don't do that! Our 4 days were great there. We had little demands or needs as I had planned before hand. One question we did have for the concierge was dealt with off hand and a tiny bit rude, but he was busy, and I was not that upset by it! All in all, a fantastic grand hotel with a nice comfortable room and good (mostly) service from all we encountered. Would stay again.

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Reviewer: TravelingDJ (Bakersfield, Ca)

Traveling group: Solo traveler

Date: 2008-06-26

Guest Rating: 9.4
Check in / front desk 10.0
Business service 8.0
Value 10.0
Service 10.0
Rooms 8.0
Location 10.0
Cleanliness 10.0
History....So much history. The architecture of the building is exquisite. I stayed in suite 220 in the main building. The tower building is much newer and was recommended but I really love the fact the main building is over 100 years old. My suite included a nice balcony. The bed was extremely comfortable. The room was very large. The only downside I had was the house keeping staff forgetting to put a menu in the room for me. (It happened twice). Other than that my stay was perfect. The bell man (Junior) and Concerge (Albert) were amazing. Every staff member I encountered were very friendly and helpful. I am looking forward to returning to this grand dame again. This hotel is located in the Nob Hill district. The cable car has two connections right outside the hotel which was very convenient for my daily trips to Union Square and the Moscone Center. I would highly recommend this hotel for all. If you are looking for a great meal . The house of Prime rib is a must. No seafood no steaks only prime rib. They informed me they only do one thing and they do it well. It was the best meal I had on this trip. This place was run like a well oiled machine. Perfect. The chef will bring the prime rib to your table to be sliced for you. I highly recommend The House of Prime rib. It is only a couple of blocks away however I do recommend a cab unless you like all the ups and downs of the streets. Oh So San Francisco....

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Review Summary

Based on 174 reviews worldwide

8.3
Check in / front desk
7.4
Business service
7.2
Value
7.8
Service
8.1
Rooms
8.8
Location
8.5
Cleanliness

Traveler Reviews

10.0
01/12/1970, jlaudan, New York
My parents celebrated their 50th wedding anniversary at the Fairmont. My dad specifically selected it...
10.0
09/19/2006, MWA1004, Atlanta, Georgia
My wife, two sons, and I stayed at this hotel from July 12th to the 15th. We had Fairmont rooms on the...
10.0
06/28/2008, ajd1307, Milwaukee, WI
exceptional service, one of the most comfortable beds we've ever slept in, great location, beautiful...
10.0
08/17/2006, dc26, cleveland, oh
My husband and I celebrated our 1st Anniversary at the Fairmount a few years ago, and it was wonderful...
10.0
01/09/2006, BigBree, North Carolina
Spent four nights at the Fairmont - it was fabulous. Check in was a breeze - the desk clerk was courteous...