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The Fairmont San Francisco - San Francisco, USA 5 star hotel

Address: 950 Mason Street, San Francisco, CA 94108 (show map)
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TripTake Travelers Reviews

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1.9
out of 5.0
Horrible
Very Noisy
Posted: Wed, Sep 02 2009
Location:  2Service:  2Value:  1.6
The rooms are not very insulated for noise. You can hear the room next to you very clearly. When people would shut their room doors, it would make our room shake, like an earthquake. The rooms have very poor noise insulation and you can even hear the t.v in the room next to you. I will never stay there again!
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3.1
out of 5.0
Okay
Beautiful Hotel with Housekeeping Woes
Posted: Sat, May 23 2009
Location:  4Rooms:  5Service:  0.4Value:  3Dining:  0
The room we had was beautiful. Small with no view, but we were there to visit family so no big deal. Checked in around 3:00 p.m. & left. Returned around 11:30 (1:30 a.m. "our time") so were tired. Upon turning down the bed saw what appeared to be blood or ketchup across the top edge of the sheet, then found an area about the size of a fist that had an unidentifiable mess on it on the corner of the sheet. The front desk immediately sent someone up to change the bed, but they were only going to change the top sheet. We insisted the entire bed linens be changed. My husband went to talk to the manager on duty and was told no one had been in our room (our point!) & then suggested that maybe the airconditioner leaked on the bed (it was a window unit 10-12 feet from the bed). She never once apologized for the inconvenience and insisted on seeing the sheets. We decided we didn't want to drink out of the glasses and had already filled the ice bucket. The next day we returned to our room to find water in the ice bucket, the same glass sitting on the dresser, and white residue on the unused glass. The 3rd evening of our stay we returned to find "residue" in the toilet that was not left by us. Again the ice bucket had not been emptied and the "fresh" washcloth I picked up had 2 black smudges on it. Other than those problems, the bed was extremely comfortable, had a huge walk-in closet and a wonderful flatscreen TV. Lobby was beautiful. Room Service staff was very pleasant. We were not willing to pay $* for breakfast, so only had coffee.
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4.2
out of 5.0
Good
Fairmont in San Francisco
Posted: Fri, May 22 2009
Location:  5Rooms:  5Service:  1.2Value:  4.7Dining:  5
Hotel was just amazing! We upgraded our rooms to the newer part of the building (The tower rooms) explained to the front desk clerk that this was my first visit to san fran and would love a view. OMG he gave me a room with full bay views...the views were breathtaking! The hotel as a whole is just beautiful, so much history! This is an older hotel, so dont expect clean modern design...it is grand extravagant and just wonderful. The hotel is near everything! word to the wise the hills are beastly near by...bring good walking shoes! The staff was so helpful. Visit the Tonga Room if you get the chance! it is so wonderfully over the top tacky...complete with indoor thunderstorms a band on a boat and huge drinks in pineapples!!! I had a blast there! i would stay at The Fairmont again in a heartbeat!
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5
out of 5.0
Excellent
What a Place
Posted: Tue, May 19 2009
Location:  5Service:  5Value:  5
Why would you stay anywehere else?? We we're married during our stay and was upgraded for free, ate breakfast in the Laurel court daily and were made to feel as if we were the only couple in the hotel. We received attention from the staff and we were given a lietime of memories. We walked all over the city and the location is central to all the attractions. Walking up Nob Hill after a few drinks about town can be challenging, but worth it. Take the plunge and get it done. The ONLY negative was $50 per day for parking. So, use the BART or Trolley's or simply the shoe string express. Parking is a bear in the city.
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5
out of 5.0
Excellent
What a Place
Posted: Sat, May 16 2009
Location:  5Service:  5Value:  5
Why would you stay anywehere else?? We we're married during our stay and was upgraded for free, ate breakfast in the Laurel court daily and were made to feel as if we were the only couple in the hotel. We received attention from the staff and we were given a lietime of memories. We walked all over the city and the location is central to all the attractions. Walking up Nob Hill after a few drinks about town can be challenging, but worth it. Take the plunge and get it done. The ONLY negative was $50 per day for parking. So, use the BART or Trolley's or simply the shoe string express. Parking is a bear in the city.
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