MCPosted: Fri, Oct 17 2008Value:
1.3When we arrived at the hotel after travelling for many hours, the receptionist said he had no record of our reservation through venere!! He rang the owner but when that call ended he said the owner had been no help. We didn't know whether to laugh or cry. He then said he'd give us a room and deal with other bookings when they arrived! We were tired so were happy to have a room at all, but it was small, dark and shabby. The light in the bathroom didn't work, there was no shower curtain nor towels. Towels arrived that day, the light was fixed the next day, and a shower curtain appeared the day after that. Unfortunately the room stayed the same. On the plus side, the people on reception seemed pleasant enough, but avoid this hotel if you can.