Galleria Park Hotel - San Francisco, USA     

This hotel has been renovated and has nice comfortable beds, but the bathroom had large amounts of paint chipping off the walls, the tub had large chips in the bottom, and the toilet seemed to be loose from the wall. To make matters worse, we had really noisy neighbors talking and partying all night. After calling the front desk three times to complain, still nothing was done and the neighbors in the room next door kept us awake until 5:30 in the morning. After waking in the morning and after only 3 hours of sleep we told the morning shift staff of the problem. All they did was tell the manager but we never had the manager actually talk to us or offer any sort of apologies or discounts on a room we didn't get any sleep in. I will never stay here again.

I semi-frequently stay at the Galleria Park for business. It's VERY affordable (for San Francisco) clean, the staff is professional and it always treats me right. Yes, the rooms are a little small but most people don't spend much time in their room when in San Francisco. The other aspect about this hotel I like is that it is within a 5 minute walk to both MUNI and BART lines. I highly recommend this hotel.

We stayed at this hotel for a 4th of July getaway and loved it! The location was critical - close to the Montgomery BART station, close to Union Square, and easily accessible by Muni. The rooms were very well maintained and we felt comfortably at home. For the price, there are probably very few hotels of this caliber in SF.

Galleria Park is an older hotel located in the financial district. It is within walking distance of Union Square and the Moscone Center and is next door to the Galleria mall. The staff was very helpful and knowledgeable of the area. From the maid service, to the front desk everyone was pleasant, spoke fluent English and was able to help us with the various business and personal needs that arose during our business trip. We stayed in a jr. suite for 5 days. The room was spacious and included 2 closets, desk, small couch and king bed was comfortable and well furnished. It included free wireless service. This is a small property and the hotel works hard to make you feel comfortable. The lobby is small and includes seating around a gas fireplace. They offer a wine serving in the early evenings in the lobby. Although the hotel does not have a restaurant, they offer room service through a local restaurant. The hotel is surrounded by various small restaurants that makes dinng easy and enjoyable. This is not a large hotel. You will not encounter a lobby bar or the hustle and bustle of the large hotels in downtown SF. Mine was a completely enjoyable experience.