Galleria Park Hotel - San Francisco, USA 

My wife and I are both professionals. We are young (41&34) with no kids yet and like to travel well. Galleria Park was chosen after researching the onlines (ExOrbHot.com, etc.) and was booked directly through the property's website. Hope this helps you. As this was our first vacation to SanFran and Napa Valley, we felt best being stationed in the Union Square area. Galleria Park (GP) was chosen because of its boutique style - which is to say that it wasn't "just another chain" hotel but something nice enough and unique to the city we were visiting. We took the BART in from SFO (easy and safe if you don't have more than one bag or so each) and walked to the hotel no problem. GP is in a safe area entirely - that issue should now be completely settled for all of you. Checkin was prompt and efficient. We actually arrived at noon and fully anticipated our room would not be ready yet and intinded to just check our bags till later. It was at this point that a very important factor of a good stay began. The attendant Jacob (?) was most accomodating in every way with an unusual ability to do so without making me feel crowded or rushed or uncomfortable that he's just bucking for a tip. It's a little difficult to explain, but in hindsight I believe it's because their customer service for us kept being incredibly helpful throughout our stay. And that's a thing about GP that needs your consideration. We were informed at noon that our room was not yet ready but that we had been upgraded to a larger room. Why? I don't know, but wonder personally if it is because I kept my reservation during a time when the online's (for a period of about one week) dramatically cut the rates per night by $50-75. We noticed this for other hotels we were considering too. With the jitters in the economy for some, I wonder if the hotels needed to fill up. It didn't seem crowded in SanFran/Napa at all. (March 29-April 4) Our room was very much like the website shows. See my pictures for our room (715). The room is clean and daily maid service did well. The bathroom is small with no counter space at all. The shower pressure was awesome and the temp good. Why don't hotels install fans in the bathrooms? Linen is good. Floors are good. The hotel is old, but it's been redone. It is fine. Our king bed was good, but not great. The pillows were the same. It really was fine, but not exceptional. This is where it differs from Campton Place or The Ritz. It's a hotel room that has been as well done over as could be in an old facility. We don't camp out in the room when we are on vacation, so really, don't you just need a good room in a nice place that is above average? GP is a good choice for that. We did feel comfortable and safe here. The staff does make a difference when you're away from home in unfamiliar territory. Studying and planning make the difference. Chinatown is close, the cable cars are close, cabs are available without much ado, etc., etc. I'll be writing an overall review of our visit in SanFran. I will say that Mr. Toad's tours are THE one you want. They dropped us off right at the GP saving us another ride from the wharf. The bottom line is this: If you can get a good deal, it is a good deal. I would stay here again if I could be sure to get this larger type room. Reading other recent reviews makes me believe that the hotel's smaller rooms would have compromised my impression quite a bit as we have been in such smaller type of rooms at other hotels in the past and they are not good. No, no, no. We require a certain level of luxury when we travel and our room at the GP met that level no problem.

Was in San Francisco for business and stayed this hotel several nights. Good location - between the Financial District and shopping area surrounding Union Square. 2 blocks from Market St where BART and MUNI transport is accessible. About 3 blocks from Union Square - a quick walk. Staff was very pleasant and helpfull. Rooms were remodeled nicely. Several places to get food nearby - Crocker Galleria shopping area is next door. Overall a great value.

My husband and I chose to get married at City Hall in San Franciso. I found a great deal for the Galleria Park Hotel through TravelZoo and booked a room for my now husband and I and a room for my parents. The location was convenient. The rooms were clean. The service was great. The staff went above and beyond to make our wedding experience and entire weekend truly memorable. We came for the great price and location and will return for the friendly service!

Our stay here was the 2nd night of our 4 days Northern Cali trip. We found this boutique hotel through travelzoo, which we thought the deal was great, although the valet parking was a little pricier than what we normally would pay, but thought to give it a shot. Well, lets just say the stay was not completely everything my boyfriend & I had expected. Aside from the pricy parking fee, the room was small and stuffy. Our first reaction when we open the door was "uh...ok". There was not much space in the room, where the bed took up most of it. There was not even much room just to put one small luggage while it's in use. One inconvennience was the sink area, which was facing the bed and away from the bathroom. It was hard to get things done in one place. Another thing that bothered me was the noisy sounds outside the hotel during the night since the hotel was right by the street in the financial district. It was very hard to sleep at night, even when the window was not open. Also another feature that I was not happy with was that the conference rooms and the hotel rooms are on the same floor, which it was hard to get the quietness one would like to have. In the early morning, all you hear is opening and slamming of the doors, and people using the conference room talking. I feel that they should have separate floor just for the conference rooms like other hotels does. It was very distracting. Other than what I noted above, it was a clean, friendly hotel with wireless internet access. And for the ladies who like to shoe shop, there's 2 shoe stores right below the hotel. The hotel is also located close to transportation, so that makes visiting SF easy.

My husband and I stayed here over the Thanksgiving holiday this past year. We picked it based on reviews from Trip Advisor and our visit was fine. The rooms were a bit small but I think that is common with downtown hotel rooms. The closet was really large so that was helpful for storing the extra suitcases and anything else that wasn't needed. The front desk was really helpful when we first checked in because NWA "misplaced" my suitcase and the hotel was able to help me out with a lot of the necessities. I really appreciated that. They were also able to arrange for transportation back to the airport so that was one less thing for us to deal with. The wine hour at the end of the day was nice but I think I would have preferred a breakfast instead but that is just me. The location was good for walking to the cable cars, restaurants and shopping. The only problem I had with the hotel had to do with the honor bar. When we checked out I noticed a charge for two dollars for an item that we did not take. They corrected it immediately but upon reviewing my credit card statement a few days later, I noticed another charge for seven dollars. I called the hotel and they said it was for the honor bar. I told them again that we didn't take anything and they credited my account again. However, I did wonder how many times this was going to happen to people staying in that room.