TripTake Travelers Reviews
Check in / front desk
8.0
I had apprehensions about staying at this hotel based on some reviews and lack of pictures for the junior suite, however I am glad I did. The hotel is located within walking distance of everything. From Union Square to Chinatown to the Moscone Center to shopping, it is a diamond in a sea of ordinary.
If you are looking for the run of the mill hotel, this is not the one for you. It is eclectic but tastefully designed and gives you the feeling of home...at least our home. My husband and I were lucky enough to stay in a junior suite which was offered to us because we found a lower rate after we had booked directly with them. (you must do so within 24 hours or reservation)
The room was what a normal sized room may be elsewhere and the other rooms we saw were small but if you are going to visit, and not spend all your time in the room then they are perfect size.
Room service was actually cheaper than visiting the restaurant they get it from across the street and unless you order by nine, there are very little options around for food. The only complaint I had was the air conditioner. It didn't feel like it was putting out much for a room that size and we had to open a window in addition but come to find out on the last day the heater in the other window was on simultaneously with not way to turn it off. Once the window was open it cooled off, but if you run into that problem be sure to get earplugs if you are a light sleeper. The bed was a little soft for us but we are used to sleeping on a Tempurpedic.
We did not partake of the wine service but thought it was nice seeing people mingle and enjoy each others company. I must say housekeeping was outstanding as well as the concierge. The complementary WiFi was alright but we are used to higher speed internet. The bathroom was small for a junior suite but not complaints about hot water or being dirty at all.
Overall I am glad I did not change my reservation, because we saved a lot of money with their price match and got more service and comfort than if we had paid three times what the original room rate had been. Do yourself a favor and stay here, not only will you leave your heart in San Francisco, but also at the Galleria Park Hotel.
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Check in / front desk
10.0
We stayed at the Galleria Park hotel during the San Francisco portion of our honeymoon, and really enjoyed it. First, the location is absolutely perfect. From the hotel, Union Square is a short walk away, the Chinatown gate is within a block or two, and all of the MUNI lines are available at Market street a block or two in the other direction. It made an excellent base of operations for our many trips exploring the city.
The room itself was a bit on the small side, but more than sufficient for the two of us. The decor and ambiance throughout were modern and classy. One slight downside is that our room was on the inside, so the window looked out to an open area with hotel on all four sides. I'd call it a courtyard, but it wasn't pretty, and I think it just held things like air conditioners and the like.
On the other hand, if you do want to get outside without going far, the hotel has a nifty rooftop park with plants and a walking/running track. That was pretty nice to get some fresh air. There's also a complimentary wine hour, which we attended once, and didn't return since the wine was so awful. I can't really complain about free wine, but I certainly wouldn't plan my schedule around it.
Overall, the Galleria Park was a very nice hotel and we had a pleasant stay there. It was pretty expensive, but that may just be SF in general, rather than this hotel specifically. Also, there's a pretty hefty charge for the valet parking, but the valets were very friendly and helpful. Besides that, no complaints, and it really is in the perfect location.
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Check in / front desk
10.0
I booked this hotel room for $99/night on hotwire.com. This is a boutique hotel, the company owns many other hotels through out the city. I stayed in room 822. My room was small yet clean, facing the courtyard (I requested this so that I was away from the street noise). It had all the basics I needed including air conditioning, hair dryer, TV, desk, chair, wireless, and internet cable. It was incredibly comfortable and quiet. I basically only came back to the hotel at night and it was a wonderful place to rest after busy/crazy days.
Other great things about the hotel include a personable, helpful staff, a great 3rd floor rooftop garden with benches to sip your morning coffee (it was closed at night). Accessibility to the city was so easy. The hotel is a 10 min walk from Union Square, right around the corner from china town, close to market where you can catch BART, muni, and many bus lines. Another plus-after coming back from bars at night, it was easy to find busy streets to walk back to the hotel instead of creepy, lonely streets.
I will definitely stay here again.
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Check in / front desk
10.0
The Galleria was in a wonderful location, really close to shopping, museums, walking distance to the Pier, and right near a BART station. The bus stops were also very accessible.
The hotel itself was very clean, room included, the staff were very helpful. The wine hour and the terrance are a very nice welcoming touch. The rooms are well sized, all you really need, especially for a single or a couple. The decor is really updated and swanky.
The area can be a bit start on the weekends, it is near the financial center and many offices, but only a few blocks and you are in the middle of Union Square.
Not much I can say bad about the place. If you can get a deal to stay here it is well worth it and I highly recommend it. It was very comfortable with great access to all the sights.
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Check in / front desk
6.0
This hotel is in a great location and at a decent price,especially if you have a discout ability i.e. a government rate, AAA, etc. The rooms are small but well furnished. The service can be however, spotty.
When I went back to pick up my luggage there was no bell captain to be found and I had to have the desk clerk redeem my bag. Further, their computer would allow me no access to a site that I use which is judged as 'adult 'and therfor inaccessible. My alternative would've been to take a cab elsewhere to a more tolerant Internet cafe...at my own expense, of course.
Some guests get the local paper dropped off in front of their room, others...do not. This overall lack of tolerance and shaky service does not cut it in a city like San Francisco. Let's hope that they go out of business!
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