MKPosted: Tue, Oct 28 2008Value:
0.6THE HOTEL'S PICTURES ON ALL WEB SITES AND IN HOTEL PUBLISITY BOOK DID NOT INCLUDE OUR ROOM,ONLY SHOWED LARGE BEAUTIFUL ROOMS WITH GRAND BATHROOMS. HOTEL DESCRIBES ITS ROOMS AS 'UNIQUE AND ELEGANT'OUR ROOM WAS NOTHING OF THE KIND,IT WAS SO SMALL WE COULD NOT BOTH WALK AROUND IT AT THE SAME TIME. IT CONTAINED, A SMALL DOUBLE BED(UP AGAINST THE WALL), FRIDGE, RADIO, SMALL UPRIGHT CHAIR AND A CHEST OF DRAWERS,AND A TV, NO WARDROBE JUST AN ALCOVE. WE COULD ONLY GET TO THE SHOWER IF WE CLOSED THE BATHROOM DOOR.
THE HOTEL ADVERTISED LOTS OF SERVICES, WE SAW NONE AND WERE NOT ADVISED OF ANY. THE WINDOW IN OUR ROOM WAS VERY SMALL, WE COULD NOT GET TO IT AS THE CHEST OF DRAWERS WAS IN FRONT OF IT. NORE WERE WE ABLE TO CLOSE THE CURTAINS, THERE WAS NO AIR CONDITIONING, ONLY A SMALL FAN, WHICH HAD TO BE PLACED ON THE CHAIR NEAR THE DOOR, NEAREST PLUG.
I GOT BADLY BITTEN BY BED BUGS, VERY ILL FOR TWO WEEKS AFTER RETURNING HOME. THE STAFF OFFERED US AN ALTERNATIVE ROOM, MORE BED BUGS, NO COMPENSATION, STAFF DID NOT SEEM BOTHERED.
SAN FRANCISCO IS LOVELY AND WOULD RECOMMEND IT TO ANY ONE. WOULD NOT RECOMMEND THE FITZGERALD. WE HAD SPENT THREE WEEKS IN USA TRAVELLING FROM LA TO SAN FRANSISCO,STAYING IN BEAUTIFUL HOTELS, WITH GREAT FACILITIES, THE FITZGERALD WAS THE MOST EXPENSIVE,MORE THAN IN LAS VEGAS, AND THE WORST HOTEL OF OUR STAY. A REALLY BAD END TO A GREAT HOLIDAY. HOLIDAY TAKEN SEPT 08.