Town House Motel - San Francisco, USA
Town House Motel details:
Begin your visit to San Francisco at the Town House Motel located in the heart of the lively Marina District. Found on the famous Lombard Street, the property offers not only spacious and comfortable accommodations but also an ideal starting point for exploring the vibrant area.
Only a short distance away is the trendy Union Street where you will find fashionable shopping, galleries and restaurants. Take a stroll to Ghirardelli Square at Fisherman’s Wharf and experience an assortment of restaurants, shopping and entertainment or hike at the nearby Presidio National Park.
A complimentary continental breakfast (assorted muffins, orange juice, coffee, tea and hot chocolate) to start your day right is provided each morning in the lobby.
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Town House Motel
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Location
Many attractions such as Ghirardelli Square and the Fort Mason Center are located only a few blocks away. Public bus transportation is only one block from the hotel.
Rooms
Rooms are all spacious and comfortable. Each room is newly-renovated.
Facilities
General: Non-Smoking Rooms, Continental Breakfast, Family Rooms, Free Parking
Location: City Centre
Dining
A complimentary continental breakfast including assorted muffins, orange juice, coffee, tea and hot chocolate to start your day right is served in the lobby every morning.
Hotel policies
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled up to 1 day before the date of arrival, the first night will be charged.
Children
All children are welcome.
Up to two children under 12 years stay free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Pre-pay
No deposit will be charged.
Extra charges
14 % Tax is not included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Free Public parking is possible on site.
Dining
Continental breakfast is included in the room rate.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Pets
Pets are not allowed.
Check in / front desk
8.0
This place has new owners as of just a few months ago and they are very friendly. This place was certainly no luxury hotel however it was clean and at such an awesome price. It is located just a few blocks from the most crooked street in America and a short walk to Fisherman's Warf. The parking here was free. I would for sure stay here again on my next visit to SF, what more could you ask for but a clean room with free parking, in walking distance to many hot spots and at such a great deal.
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Check in / front desk
4.0
From the first phone call to the property we knew our stay wouldn't be all that great. The person answering didn't sound too friendly; he was gruff, short, and didn't seem to want to talk.
We stayed for two nights in room 101: two double beds with a sofa bed. It was on the second floor, above the office, right next to the street. Definitely not a room for light sleepers; expect street noise during early morning rush hour and sunlight filtering through the shutters.
The walls are paper thin and floors are, too. Not 30 minutes after we settled into our room we received a call from downstairs to not run across the room, something our two kids (5 & 4) love to do at hotels. We've NEVER received a complaint before and we've stayed in MANY hotels. We could also hear people talking & watching TV next door. And on the morning of our check-out we heard pounding/knocking on the floor, presumeably from the office (no calls this time). Apparently, our infant was being a baby and our children were being kids, either laughing/crying too loudly and/or walking on the floor too hard, if that's possible. The floor creaks in spots even if you walk carefully across!
The room itself was shabby with outdated furniture. The beds were fairly comfortable, although the blankets needed changing because of holes. Our kids slept in the sofa bed, which my son thought was broken because it was sinking in the middle and didn't look too comfortable. The carpet was dirty, as testified by my clean white socks. Although we asked for a non-smoking room, I could smell the lingering, musty odor of cigarette smoke. Not good for sensitive people. Also, the bath towels were small, thin, and some were fraying.
On the plus side: minimal continental breakfast is included and the room came with a TV, 'fridge, and microwave (which wasn't plugged in and we didn't use). However, there was no temp control in the 'fridge. And since foraging ants were noticed in the bathroom, eating in the room can be risky. Some renovations to the room were noticed: plantation shutters, shower door, bedding, throw pillows.
Other than that, the location is great if you're not afraid to walk steep hills or take public transportation. Parking is FREE (a $20/day savings), but spaces are compact and the driveway is one-way with one entrance/exit.
Final thought: you get what you pay for. Wished we would've paid more for better customer service and accommodations. We will NOT be coming back to the Town House again.
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