Mission Valley Travelodge - San Diego, USA 

Great location, great price
Posted: Sat, Mar 28 2009
We found the location to be excellent, across from malls and near all area attractions. A trolley stops right in front of the hotel so no need to use your own car, just use the trolley. Free Internet, and a business center, with two restaurants. The price was great, rooms were ok, pool was large and service was good. We will stay here on our next trip with the family.

Bad customer service, front desk not sensitive to needs
Posted: Sat, Sep 06 2008
in web site they claim that all rooms are non-smoking, have microwave, and refridgerator in rooms, we ended up being put in smoking room, without microwave, and refridgerator. when we called front desk with these misleading statements on web site, they said they would get back to us on this; I am still waiting for phone call. I also asked for a room deodoriser for the nasty cigarette smell; still waiting for it. when we asked for a different room, we were told that they were sold out and had no rooms available. we are pretty passive people and we were in town for a funeral so we felt that we had no choice but to stay there, had we been there for a vacation or just for pleasure we would not have stayed in this "motel". plese post so that other guests do not get misled like we did and possibly ruin their vacation. please please please post our comments.

Bad customer service, front desk not sensitive to needs
Posted: Thu, Sep 04 2008
in web site they claim that all rooms are non-smoking, have microwave, and refridgerator in rooms, we ended up being put in smoking room, without microwave, and refridgerator. when we called front desk with these misleading statements on web site, they said they would get back to us on this; I am still waiting for phone call. I also asked for a room deodoriser for the nasty cigarette smell; still waiting for it. when we asked for a different room, we were told that they were sold out and had no rooms available. we are pretty passive people and we were in town for a funeral so we felt that we had no choice but to stay there, had we been there for a vacation or just for pleasure we would not have stayed in this "motel". plese post so that other guests do not get misled like we did and possibly ruin their vacation. please please please post our comments.

Worst hotel experience
Posted: Wed, Jul 23 2008
Perhaps one the worst hotel experiences ever. The front desk clerk was rude and arrogant. When I asked to speak with a manager she stated she was the GM even though her name tag had no title. That was the start. Our room was dirty, the place smelled like stale swamp water. Our toilet didn't work, when I called to complain to the front desk a woman answered, (I assume the same one who checked us in) she hung up on me. One can only hope that in this economy that hotels like this will go out of business. If you stay there expect nothing but bad customer service, shabby, dated and dirty rooms.

great location for families
Posted: Sun, Jul 20 2008
We had a wodnerful and very comfortable stay and don't mention the staff they were extremely helpful. Central location, free Wi Fi, Coffee maker and it was nice to have a safe in my room.