Hyatt Regency Philadelphia At Penn' - Philadelphia, USA 

This is a good business hotel with no frills and very little to remember, other than its good position on the water. The lobby is small and without any distinctive feature. Check-in was good and fast. The room is recently renovated, the only good thing was a comfortable bed. Upon entering there was a discarded piece of paper on the floor. The bath is medium-small and toiletries are basic. There is an empty minibar and wireless service in the room is not for free, actually is $10 per day. Just as well, the business center charges the use of the computers by the hour, minimun charge is $5 with printed pages $1 each. There is a large flat screen tv and an I-pod dock radio, however. There is no closet, storage space in the room is within the media cabinet; OK if you are a business traveller for a night, but barely so if you are travelling with family. I would have given the hotel a 4 star rating if it wasn't for the outrageous charges for the internet usage.

We also stayed here during the 4th of July weekend. It was incredibly busy, and yet the hotel staff managed to be extremely helpful and we never got the sense they were overwhelmed or understaffed. The rooms were a good size, clean, and tastefully decorated. The beds and bedding were superb. The hotel was in a good location- very touristy but safe and within walking distance of many of Philadelphia's historic sites. It would have been a perfect stay if not for two things: the overpriced hotel restaurant (we later discovered there were many reasonable places nearby-go to South st!) and the unexpected charges that showed up on the bill when we checked out. While we were told that there would be some additional taxes and fees, our final bill was more than 50% more than the price we booked online and included charges for things we had not used, like valet parking (we had no car). However, when we discussed this with the management, they corrected the bill and all was well. So, as long as you are careful when you check out, it is likely you will have a fantastic time at the Hyatt Penn's Landing.