Embassy Suite Philadelphia Arpt - Philadelphia, USA
Embassy Suite Philadelphia Arpt details:
The Embassy Suites Philadelphia Airport hotel is located one mile from the Philadelphia International Airport and only minutes from Lincoln Financial Field - home of the Philadelphia Eagles, Wachovia Center/Spectrum - home of the Philadelphia 76ers & Philadelphia Flyers, Citizens Bank Park - home of the Philadelphia Phillies, the Philadelphia Naval Business Center and the Philadelphia Zoo. This full-service upscale all-suite hotel is just a short drive from the University of Pennsylvania - Penn, Downtown Philadelphia, the Pennsylvania Convention Center, the National Constitution Center, Independence Hall, the Liberty Bell, the Philadelphia Museum of Art and the Franklin Institute Science Museum. Guests of the Embassy Suites Philadelphia Airport hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager's reception. High-speed internet access is available throughout the hotel. The hotel offers free parking and a complimentary shuttle to and from the Philadelphia International Airport.
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Embassy Suite Philadelphia Arpt
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Check in / front desk
2.0
the service was quite rude, the construction was annoying, the rooms were crummy, they only had one washer and dryer, the pool was freezing and the breakfast was just okay.
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Check in / front desk
2.0
not properly staffed-had to bus our own table at breakfast for 2 out of 3 of the mornings. Not enough food for the amt. of guests.
when we booked our room, we were told they can give us a roll away bed to accomodate our family. When we got there, we were told that they don't have roll aways, so one of my kids had to sleep on the floor, as they were all booked up on the other larger rooms.
they have 1 washer/dryer for the entire hotel, and the washer was broken.
Pool was very cold, and water was cloudy. floor was wet and slippery, no staff around to clean up.
Desk staff were rude and insensitive, and not trained on their computers.
We left behind something of great importance to one of my kids, and for the next two weeks, we had to persistently call housekeeping to get them to send it, even though it was found right away. Then they sent it, and also sent someone elses lost and found item in a separate box.
I have never written a negative review before, but feel this hotel deserves this review.
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