After reading the other reviews, I was leery of staying here. However, we did book the hotel and spent 3 nights. It was a great hotel for the price. The beds were comfortable, the rooms and corriders were cleaned daily and smelled fresh. We used the free Internet with no problems. It was close to Universal and across the street from Wet n Wild. Several times, we contacted the front desk for various things such as additional towels with no problems and prompt service. The pool was clean and well taken care of. I have no complaints and would stay here again.
The person at the front desk had to finish her personal call first..I heard everything before she would help me.. Then the room was a mess. hair still on the bathroom floor. Then on top of that IF there was a fire we could not get out the door right buy our room! But had to go a long way to a fire door. We were on the 3rd floor. Have stayed at alot of hotels in Orlando.. This I consider the most dangerous..Contacted the Fire Marshall about the locked doorway to the stairs. Scary... Would not Stay here again no matter what..
this was a bad smelling place, staff did not follow thru on requests, hard to find entrance, pool bar was not open and really needs to be torn down, never found hot tub nor laundry servces, they claim to have transport to sea world and disney but only leave 1 time a day there is a trolley right in front of hotel - liked the area around hotel plenty to do in walking distance but did not like the hotel