Esa Orlando-Conv Cntr-Westwood - Orlando, USA 

NEVER, NEVER, NEVER AGAIN
Posted: Tue, Apr 14 2009
For reference, I normally stay at moderately upscale hotels (i.e., Marriott, Omni, Hyatt, Sheraton,etc). I didn't expect this hotel to be extremely luxurious or up to the standards of the hotels mentioned. I chose this hotel because of the location & because it had a kitchen in the room. I just want anyone who may consider this hotel to know the following : My wife & I did not take off our socks the whole time we were in the room because the carpet was disgusting. The sofa had a huge round stain right in the middle of one of the cushions (probably from someone messing themselves & sitting down). The box spring & mattress had dark stains on them when I pulled off the disgusting bed cover. The bed was hard & very uncomfortable. The best part is that the A/C is positioned right next to the bed (literally 1.5 ft away...I can't imagine who could design such a room). This means that when you're in bed & the A/C comes on, it blows directly on you & there's no getting away from it. Also, the A/C sounded like an idling Mack truck. The remote control didn't work. All the screaming, yelling, & even talking from the pool area filled the room so there was no chance of relaxing. The entire room shook every time anyone down the hall closed their door. One morning we left & returned @ 4:00pm to find the room exactly how we left it. They showed up until 4:30pm to clean the room & wouldn't come back @6:00 when we requested....so they gave us 2 fresh towels. I highly discourage anyone from staying at this hotel. Also know that I do not normally write reviews.

Don't Do It!
Posted: Wed, Feb 18 2009
I wish I'd read the previous review before booking! The smell in the room was sickening - the smoke scent was so strong my eyes were burning within seconds. We went back to the desk and said we'd requested a non-smoking room. Her response was "you booked with online travel website, we don't guarantee you get what you request when you go through them." It was early and there were many rooms being cleaned. She was very unhelpful. We would have changed hotels if it wasn't New Year's Day and most local hotels were booked, unless able to pay $***/night.

Don't Do It!
Posted: Wed, Feb 11 2009
I wish I'd read the previous review before booking! The smell in the room was sickening - the smoke scent was so strong my eyes were burning within seconds. We went back to the desk and said we'd requested a non-smoking room. Her response was "you booked with online travel website, we don't guarantee you get what you request when you go through them." It was early and there were many rooms being cleaned. She was very unhelpful. We would have changed hotels if it wasn't New Year's Day and most local hotels were booked, unless able to pay $***/night.

Would not recommend
Posted: Thu, Jan 15 2009
We stayed at this hotel on the 3rd floor. When we got off the elevator the entire floor including our room smelled horrible. We had to buy air freshner just to make the room decent to stay the one night that we had booked. The room was very clean, but it was hard to enjoy this part when the room smelled so bad. The breakfast was good but there was very little to chose from. I would not recommend this hotel and would never stay there again.