Sheraton Vistana Villages Resort Villas - Orlando, USA 

Will try another hotel next time...
Posted: Fri, Jul 24 2009
We stayed for a weekend with a child. Overall, it was OK. The room was nice/clean but the external hallways and elevator were dirty and in need of repair. The frig would not get cold enough to maintain perishables, there was not a coffee pot in the room when we arrived and we had to call for one. Had to call for ice each day because the frig wouldn't maintain our food. There was not a blanket for the fold out couch. With each of these calls we were told that they had a lot of calls and that we would have to wait; the blanket never came despite a follow-up call. The coffee pot and ice each came with decent timeliness. We could live without a blanket, coffee not so much... We were provided one packet of coffee and there was a note (next to a missing coffee pot) reading, "enjoy your first pot of coffee on us.." and went on to read that we would have to purchase future coffee from the hotel. This was not impressive but once we learned that the hotel was primarily a time share and a lot of the residence were "owners", we were clued into the reason for the lack of concern over customer satisfaction. The large pool that was a huge selling point for us was closed during our stay for "sanitation" reasons and everyone from the entire huge complex were forced to use the kiddie pool... I don't think I need to describe that experience. The grounds were beautiful and the inside of the room showed that the effort and intention for a great experience was there but it definately lacked a key element - I think management needs some insight... will try another hotel next time.

Loved it
Posted: Wed, Jul 22 2009
Yes I would stay here again. The suite was very nice. The whole family enjoyed the pool. I will refer others here.

loved it!
Posted: Sun, Jul 19 2009
Loved the 2 bedroom condo I stayed in with my daughter and her 5 year old son. The kitchen was fully equiped and we ate all our breakfasts and several other meals there. When we returned from our daily excursions the rooms were neat and clean and with a 5 yr. old we did leave them a mess. We had problems with one toilet not working and it was immediately fixed after we called the front desk. There was a little store on the property where we bought most of our breakfast food. The fruit and other goods were really fresh and it was so convenient. I was extremely pleased and would recommend the Sheraton Vistana Villages to anyone staying the Orlando area.

would stay again
Posted: Sat, Jul 11 2009
We enjoyed our stay at this resort,me and two teenage girls.Our villa was clean,had washer and dryer,and kitchen,we had breakfast and lunch everyday right there ,and then caught the I ride trolley to main attractions,which was very handed.I would stay here again.The only thing i would do different,or suggest if anyone plans on staying here,bring your own pillows!The pillows were not comfy.Everything else was fine.

Functional Hotel, but 'just ok' vs. alternatives
Posted: Wed, May 06 2009
Travelling with my family to Orlando area parks, this hotel proved functionally workable. Great location to parks, free parking, kitchen has all that is needed for a week stay, washer & dryer is particularly useful given the outdoor activities and FL weather. But.... compared to similar vacation club resorts in the area, the property is lacking. Rooms tend to be smaller, common areas and resort activities are below par, parking is tight cuz there are so many rooms crammed onto the property, and facilities like on-site store and restaurant are lacking (there are only one of each). Room prices here are better than most so provides a great option for budget-minded travelers. But if you have a little more to spend, the other I-Drive area vacation clubs offer relatively more comfortable stays in my experience.