Handlery Hotel and Resort - San Diego, USA 

We stayed here for two nights at the end of June 2008. First impressions were good, the hotel looks in good condition and the lobby is well kept. We arrived very late (1am, had previously advised the hotel) and had no problems with late check in etc. Here's a quick summary of plus and minus points :- Plus Room - large, good condition, bathroom fine. Pool - Good Location - Although near to the Highway we were at the back with view of the pool (thank you other Trip Advisors for the tip !!) and room was quiet. Very short drive or bit of a walk to the Fashion Valley Mall (golf course in between). Park here (free parking) and ride the train into and out of the city etc. Amazingly cheap for an all day ticket. Minus Car park fees - $12. I knew in advance, but don't agree with paying hotel car park fees. But, I understand it's the norm in this area. To sum up, we would stay again. Overall view, it's a nice hotel.

Stayed here in April with another family, each had 2 children aged between 8 and 13. Were very disappointed with the location of our room, it was block 4, quite a walk from the reception area and pool. It was upstairs so a lot of carrying of suitcases and a dismal view of the carpark. Not at all like the pictures in the brochure of rooms overlooking the pool, obviously they are more expensive. The pool itself was very nice and the lady in the giftshop more than helpful, but the overall impression was disappointing. We tried the in room internet but gave up as it was so slow and frustrating. We also ordered pizza one night from the "advertising brochures" that they come in every day and slip under your door (so much for security). Needless to say, the advertising was very misleading and the food was terrible. I know it was nothing to do with the hotel, but there must be a way of warning guests about this company as we assumed it was promoted by the hotel. I would not recommend this hotel to my friends.