Dylan Hotel - New York City, USA 

Nice Stay
Posted: Fri, Jun 19 2009
My husband and I stayed for one night and were quite pleased with the hotel. The room and bathroom were very clean. It was a lot larger than I anticipated. I didn't, however, enjoy the bed. Too soft!

Very disappointing experience
Posted: Wed, Jun 17 2009
We did not enjoy our stay at the Dylan. The rooms look nice with high ceilings and good designs and the beds are very comfortable but that was it. The 24 hour business center advertised on the internet is currently closed which was extremely inconvenient as we use the facilities to check into flights, and where other hotels will be happy to do that for you via the concierge or front desk, we were sent on a walk to the nearest Kincos in the rain with no apology for the trouble....the same front desk assistant was our non smiling check in lady who gave us no indication of the facilities the hotel had to offer (or indeed which were not available...), no suggestion of a map or any help with the city although we were clearly tourists, and reluctantly changed our room when we found we had a twin instead of a double although it took some insistence before she actually would move us. The water pressure in our bathroom was so poor that we had to have maintenance come and work on it before we could use it, and in the meantime we had to ask housekeeping for robes as although they are a feature of the rooms, apparently they are not provided automatically and you have to ask for them so if you need to call maintenance to work on the shower, ask for your robes to be brought up first....! The bathroom also is very smart but terribly designed, no shelf in the shower so all bottles have to be put on the floor and no space around the sink to put anything, it's extremely impractical. All in all for the same money in a similar great location there are plenty of other hotels that are better.

MM
Posted: Thu, Jun 04 2009
The Dylan hotel needs improvement in the public areas as well as in the furniture of rooms. The bathroom has no place for the toiletries . Photographs of the internet shows something; the reality is other,much worse..

Wonderful Stay!
Posted: Wed, Nov 19 2008
My wife and I stayed for a few days while we were up for the lighting of the tree. It was a short walk to any of the sites that we were interested in seeing. The staff was very friendly and helpful, and the room was actually bigger than we thought it would be, after seeing so many of the comments about Manhatten rooms. I'm only now writing this review because I'm about to book another stay at the Dylan!

Wonderful Stay!
Posted: Sun, Nov 09 2008
My wife and I stayed for a few days while we were up for the lighting of the tree. It was a short walk to any of the sites that we were interested in seeing. The staff was very friendly and helpful, and the room was actually bigger than we thought it would be, after seeing so many of the comments about Manhatten rooms. I'm only now writing this review because I'm about to book another stay at the Dylan!