The Michelangelo is for mePosted: Thu, Jan 31 2008Location:
5Rooms:
3.8Service:
3.8Value:
4I go to New York once or twice a year for personal theater trips. Each time, I've stayed at a different hotel, and have stayed at many of the top rated hotels on this site. The Michelangelo far and away ranks as my favorite. I think I've found my new home when I am in NY.
As soon as you enter the beautiful and warm lobby (which was tastefully decorated for Christmas with a large tree and some lights in certain parts of the seating area), you know you're in some place special. The staff greeting you is very formal, but not stuffy, and they don't have an attitude. They smile, they ask how your flight was, and they tell you a little bit about the hotel and answer any questions. It was a good start to the stay, and only improved from there.
I fell in love with my room almost from the moment I opened the door. I had a Deluxe King, and it was a very good size. There was a lot of room to move about the area, and the closet space was generous. There were a lot of little touches I loved about the room. I liked it how when you first enter your room, the housekeeping staff leaves the room's radio on, so that soft classical music is playing as you enter the room. The personalized message, welcoming you to the hotel, that you find displayed on the TV screen the very first time you turn it on is also a nice touch. The bed and the furnishings are of the highest quality, and give the room added comfort. Not a single detail has been overlooked from what I could see. The room was spotless, the housekeeping always arrived at the time I requested them to come when I first arrived so there were no interruptions, and when I called the front desk about a small technical problem in the room, someone was sent up to look at it in less than three minutes, and the situation was solved promptly.
It's the atmosphere and the feeling this hotel gave me that impressed me the most. Having mainly stayed at some of the large "mega" hotels that one finds in and near the Times Square and theater district, the much smaller and more intimate tone of The Michelangelo (It only has 8 or so guest floors) gives the place a very warm and inviting feel. There is absolutely nothing impersonal about this hotel. Everyone on the staff will talk to you in a friendly manner, and are willing to go out of their way to help you however you may need it. I also liked the old Italian atmosphere of The Michelangelo. From the classic paintings on the wall, to the decorative marble floors, all the way to the live instrumental music that performs every evening in the lobby, it all impresses. The location is also wonderful, just being down the street from Radio City Music Hall and Rockefeller Center. You're also almost around the corner from the hustle and chaos of Times Square and Broadway, but far enough away that the noise and crowds don't bother you that much. I saw four Broadway shows during my stay (The Little Mermaid, Xanadu, Cerano de Bergerac, and Young Frankenstein) , and all of them were a 10-15 minute walk away from the hotel.
Although I am giving this hotel 5 stars, there were two problems I encountered that bothered me a tiny bit, but not enough to dampen my enthusiasm for the place as a whole. The closest thing to a big gripe that I have is that the guest floors are layed out in a maze-like and sometimes confusing manner. My room was located right toward the end of my floor, and I had to take a lot of turns to reach it. There are helpful signs everywhere pointing you in the right direction, but they sometimes can be easy to miss if you're not looking at the right place. I had to take note of some things that stood out that helped me remember where and when to turn, and which way to turn. Still, even after staying for a couple days, I did sometimes start walking in the wrong direction very briefly. A slightly lesser problem is that the bathroom could have been a little bit bigger. I'm glad I was traveling alone, as there wouldn't have been room for more than one person using it. Still, the bathtub itself is very large, and one of the bigger ones I've seen.
Like I said, these problems don't take away too much from everything else that is so wonderful about The Michelangelo. I really loved this place, and I am planning to stay here again during my next visit in the fall of next year. I don't seem to be alone, as during one of the shows I saw, the woman sitting next to me in the audience noticed the hotel's logo on the umbrella that I was using, and said that when she used to come to NY on a regular basis, The Michelangelo was her favorite. I certainly can't argue with her.