The Four Seasons: Nightmare after nightmare! Posted: Tue, Mar 27 2007
Location: 3Rooms: 1Service: 0.7Value: 1
I cannot express my disappointment with my stay at this hotel. There was still feces flecking the toilet when we checked in and a hair on the nice, white sheets. It took two hours for them to decide if they were going to change our room or clean it--they ultimately cleaned it with no apologies. The front desk staff were gruff and unhelpful--failing to even answer basic questions about museums and theatre tickets. The elevators were broken or under repair for our first night. At the restaurant, the first two items we ordered were unavailable. I expected much, much more from the Four Seasons flagship in NYC. No apologies were ever made.