Ambassador Hotel New Orleans - New Orleans, USA 

Excellent service in all areas
Posted: Thu, Jul 17 2008
I was a little scared about staying at this hotel due to soem of the reviews but once i got there i knew i made a good choice. Everyone was wonderful and helpful, Angela was very helpful with info about the essence fest ( the reason i came) also i booked 1 person and asked for 2 beds and she was helpful with accomodating me, parking was a lil rouhg but oswald did his best to help. rooms were very clean each day and our housekeeper were wonderful. i would stay here again, very clean and helpful.

ROACHES
Posted: Fri, Jul 04 2008
My wife and I chose this hotel based on the website pictures, and the close proximity to the action. When we arrived, we were given a first floor room with a brick wall just inches from the window. The ground outside the window (ground within the hotel complex) was covered with garbage from previous guests. When I complained, I was moved to another first floor room. This room was smaller, and it also had a brick wall outside the window. I had decided to surrender to the fact that the wall was going to be there no matter what room was offered. Then came our unexpected guest. Kenny the Cockroach! He was about three inches long. I killed him. Then I complained that there are roaches in my room. The housekeeping director said that it is an old building, so I have to expect some cockroaches. I asked for another room, and was shown a room with a rolling air conditioning unit, with its intake tube hanging out of the window. I decided to hope that Kenny was the only uninvited guest in my room. My wife tried to talk to the manager, he said that nothing could be done to adjust our rate or to find a cleaner room. He told her to take it or leave it. While she was in the lobby having this conversation, I killed Kenny's brother, Archie. By then, my wife returned to the room, shocked at the poor customer service, to find that I had already repacked our bags. We moved to a hotel right across Poydras St. and had a wonderful weekend in a clean hotel room.

Cool warehouse conversion hotel!
Posted: Thu, Jul 03 2008
Recently I stayed at the Ambassador in New Orleans. I have been to New Orleans several times after Katrina. This hotel is very unique. The staff were GREAT! I was greeted every time. The front desk and valet were very nice. I mention this because I stayed at another hotel owned by the same company and the customer service wasn't all that great. The huge room was very unique with high ceilings, exposed brick walls and 2 HUGE beds. Only downside is that our 1st floor room had a tiny window, which means there was NO DAY LIGHT. This warehouse conversoin has lots of rooms with HUGE windows. I stayed in the room and overslept several times. Request another room if they try to stick you in the "dark room". The room had wood floors and wood furniture. It needs some updating but it wasn't horrific. The room was very clean. The bathroom appeared to be several years old with some mold and an old shower curtain. I mention this because with all the products on the market today, there shouldn't be mold. I personally think it was only my room that seemed dated. I'm sure there are much nicer rooms in this hotel. I will try another stay here because of its uniqueness and GREAT staff.