A Clean, Comfortable, Convenient and Historic HotelPosted: Sat, Jun 06 2009Location:
5Rooms:
4.5Service:
2.1Value:
5Dining:
0The doormen were polite and prompt. The hotel has a beautiful front lobby. It invited you to sit and relax and people watch. Check in was breeze, and we were able to check in early. The room was clean, linens were of good quality, and the bed was comfortable. Our room was on the 15th floor, so the view was great. The rotating Carousel Bar off the lobby was a fun place to hang out and the bartenders were very friendly. The rooftop pool was clean and the deck area nicely landscaped. We watched sunset from the roof patio and it was very relaxing before a night on the town. The best thing was its convenient location near both Canal and Bourbon Streets. Everything we wanted to see was either within walking distance, or a short walk to the streetcar stop. The staff was very accommodating - anything we needed, we'd call the desk for and it was to our room within a few minutes. The hotel had roaming security walking each floor at night so it was very safe.
The only negatives were 1) the bathroom was so narrow that the toilet had to be installed at an angle and you could not open the door if my spouse was on the commode. 2) The concierge through whom I arranged dinner plans was a bit snooty. Visitors would not know where streets/buildings were located, so I was put-off by her rolling of the eyes, and 3) the room minibar is both not refrigerated and has sensored shelves, so if you even move items around to see what is available you could get charged for it.