AbrahamPosted: Thu, Jul 09 2009Value:
0.5I want to express my disappointment with regards to my stay at the location. We arrived on Thursday, 06/04/09. We stayed at that location. We opted to stay at the Deauville in order to attend a Wedding that occurred at your location. Upon arriving we were greeted very well by your hop staff. We asked if there was an ocean view room available. She replied that she did have one however, we would not have the king bed we had requested. We ask what size bed, she replied, two Queen Size. For a nice ocean view, we would give up the luxury of the king. Upon reaching the 10th floor we could not help but notice the terrible conditions of the floors. The closer we got to our room the more stains appeared on the floor not to mention the smell. We got into the room and that was quite a site. Staff needs to know the difference in sizes between a Queen and a Full. The ocean view was in fact a side view of the building facing south, if one can see out of the filthy windows that had finally been cleaned by the rain storm on Friday morning. When opening the closet doors to hang our close, the doors fell off. We opted to leave our cloths in our bags. We started to set up in the bathroom but the there was no place to put the soap, or tooth brushes. The Hair blower was just placed next to the towels as there was no place to hang it. For dressing up, no view mirror was provided in the room. We then realized that we made a mistake in our selection of hotels and our option to extend in order to remain with the other guest until Monday was out of the question. The night before we stayed at a Ramada inn in Daytona. But it was better. Got up Friday morning and headed out to the pool area, hopefully things would be better. Stopped by the pool bar for cocktails. We understand the use of plastic cups in a pool area for safety, but $2.