Cust Service & information not given. Posted: Thu, Nov 12 2009
Location: 3Value: 1.5
Level 1 floor room was tile. 2 Qn bds, with only a small area rug between the beds. Cold on the feet. Parking $16.50 !! Not informed of the parking charge. Their "cab" referal OVER CHARGED us, dont take the business card on the counter. Hotel employee handed it to me. Bathtub did not drain (rm 130). Nice shower standing in 10" of dirty water. I informed the desk upon check out. The next guest will have a nicer stay. Ramada did not offer to soften my horrible stay.
I went here for my hollywood trip, they gave us a room. we walked in the bed cheats had stains and the carpet was real black very soiled, and the rug was loose, i could literally move it with my feet. i went to change rooms, they did, but never apologized for the inconvenience. staff was kinda rude, the second room was ok, but the area rug was still kinda dirty, i wasent to comfortable sleeping there. they charge 16.50 for parking!! way to much for a hotel like this. the only good thing was the free breakfast & free wifi. other than that, proly the worst hotel i have stayed in.
A Great Place to Stay in Hollywood Posted: Sat, Nov 07 2009
Location: 4Value: 3.5
Don't know why, but we were given a "handicapped" room. When we took our showers, water was everywhere in the bathroom floor. Had to use all the towels to mop up the water.