Springhill Sts Marriott Lax Ma - Los Angeles, USA 

Great Value!!
Posted: Thu, Aug 21 2008
The elevator was pretty slow, the dryer never did dry my load of clothes, the a/c was loud on high and the bed was a little too soft, but the cleanliness and friendly hotel staff were awesome and made our stay really enjoyable!! The price is great for the area, within 2 miles of a great beach!!

VACATION WITH BROTHER FOR FRIEND'S WEDDING AND TOURING AREA
Posted: Thu, Jun 26 2008
THIS HOTEL WAS SO GOOD...THE STAFF WAS OVERLY NICE. THE ROOM WAS JUST AS PROMISED...2 QUEEN SIZE BEDS, 2 TVS, A SEPARATE AREA FOR SHOWERING AND SINK, A MINI-KITCHENETTE, SLEEPER SOFA AND CHAISE. THE ROOM HAD A HAIR DRYER, IRON AND BOARD INCLUDED. EACH MORNING UPON GETTING ROOM CLEANED THE TOILETRIES (SOAP, SHAMPOO, LOTION, AND CONDITIONER) AND TOWELS WERE REPLACED. THE ROOM WAS EXTREMELY CLEAN. I LOVED THE ASPECT OF HAVING A MARKETPLACE WITH INTERNET ACCESS AND PRINTER IN THE LOBBY AS IT WAS CONVENIENT. THE ROOM ALSO HAD INTERNET HOOK-UP WHICH WAS NICE. THE FITNESS ROOM WAS MOSTLY TREADMILLS AND ONE WEIGHT LIFITING MACHINE...THAT WAS A SHOCK AS I EXPECTED A LARGER AND MORE DIVERSE EQUIPMENT. BUT THAT WAS NOT A BUMMER AT ALL TO THIS TRIP. UPON ASKING TO BE MOVED TO 2ND FLOOR DUE TO HEALTH REASONS, THE STAFF COMPLIED WITHOUT ANY PROBLEMS OR HESITATION. WHEN THE PRINTER WAS BROKEN IN THE LOBBY THE STAFF WAS MORE THAN EAGER TO PRINT OUT SOME DIRECTIONS AND BOARDING PASSES FOR US. I WILL DEFINENTLY VISIT THIS HOTEL AGAIN ANYTIME I FLY OUT FOR A VISIT. THE BEDS WERE SO COMFORTABLE AND THE LIGHTING WAS AWESOME. THE POOL LOOKED NICE, ALTHOUGH I NEVER GOT THE OPPORTUNITY TO USE IT. ALSO HAD A SPA, WHICH I THOUGHT WAS NICE TOO. HOWEVER, I REGRET NOT GETTING TO USE EITHER OF THEM. THIS HOTEL IS IN A GOOD LOCATION, AS IF YOU GET LOST, YOU CAN EASILY FIND SIGNS THAT LEAD TO THE AIRPORT (LAX) AND THEN THE HOTEL IS @ 3 MILES SOUTHEAST. I CANT SAY ENOUGH GOOD ABOUT THIS HOTEL. THERE WERE NO NEGATIVE ASPECTS NOTED ON THIS TRIP ABOUT THE HOTEL. THANKS SO MUCH FOR A GREAT STAY!!!!

Front Desk staff
Posted: Mon, Jun 16 2008
Hotel advertised as a smoke-free environment. The problem was when I complained about the smokers puffing away right at the front entrance. I requested that they move the ashtrays away from the front door entrance (state law requires no smoking within 20 feet of doorways and functioning windows), however, front desk staff delayed my request to speak to manager, staff also commented about how insistent I was that I speak to manager and requesting that the ashtrays be moved a few feet away from entrance so that the smoke did not enter the hotel lobby and restaurant everytime the doors automatically opened. I also told staff I was allergic to 2nd hand smoke and that it affected my health every time I had to walk through the entrance and lobby area. I must carry medication to deal with my respiratory problems and I wear a "medical alert" ID. Nothing was ever done to rectify the problem and I had to check out a day earlier than I had planned.

Front Desk staff
Posted: Tue, Jun 10 2008
Hotel advertised as a smoke-free environment. The problem was when I complained about the smokers puffing away right at the front entrance. I requested that they move the ashtrays away from the front door entrance (state law requires no smoking within 20 feet of doorways and functioning windows), however, front desk staff delayed my request to speak to manager, staff also commented about how insistent I was that I speak to manager and requesting that the ashtrays be moved a few feet away from entrance so that the smoke did not enter the hotel lobby and restaurant everytime the doors automatically opened. I also told staff I was allergic to 2nd hand smoke and that it affected my health every time I had to walk through the entrance and lobby area. I must carry medication to deal with my respiratory problems and I wear a "medical alert" ID. Nothing was ever done to rectify the problem and I had to check out a day earlier than I had planned.