Hyatt Regency Long Beach - Long Beach, USA     

If you are into lodging with youth groups/sports teams and sleeping on the floor- this is the hotel for you! We spent two nights at the Hyatt in July 2008 and although we loved the location and the view, the hotel just does not live up to the Hyatt brand nor does the staff treat you as a valued customer. Upon check in at 6:00pm, we were greeted with a large line and had to wait for about 15 minutes just to speak to a front desk clerk. I had reserved a harbor view room with 2 double beds at the regular published rate through the hotel website. As we were being checked in, we were told that unfortunately there were not any more rooms with double beds and we were being "given" a room with one king. Since the front desk clerk could see that there were three of us, I asked him where the third person was supposed to sleep? He said he would be happy to give us some extra blankets and pillows so that she could sleep on the floor!! As I was standing there, someone else called down with the same question and they were given the same answer! After speaking to the manager and refusing to sleep on the floor, a double room was magically located for us. We were not impressed with the room at all- not for the full rate we paid. Besides being in desperate need of an update (the room was modern in the early/mid-90s), the A/C system does not function properly. We ran it at 60 degrees for three days straight and never once felt cold. The towels are also old and some are on their last leg with mysterious stains. The bathroom has no vent or fan and the shower head didn't work properly either. Also the bed sheets did not seem like hotel sheets, but more like those used in nursing homes and hospitals with the institutional blue stitching on the top of the sheet. Besides the very courteous valet staff, the other employees that we came into contact with at the hotel were not very helpful and some were plain rude. I will not return to this hotel in the future. For the same price, I recommend the Westin up the street which has similar views and is just as close to attractions, restaurants and bars.

Just to add what others have said, this is a nice hotel but the sound proofing is terrible especially if your room has an adjoining room door like ours did. You can hear the next door room conversations and TV as clear as a bell, not good when you want to sleep and they dont at all. You can also hear people using the bathroom upstairs, and there is an air vent with no cover above the main door to the corridor, so you can hear people out in the corridor too. I think if you're lucky enough to have people next door who go to bed around the time you want to, the other sound issues would not be a major problem, but if you're unlucky then be prepared for no sleep. It may sound like I'm going over the top but 3 nights of little sleep can really wind you up and we stayed in little motels on the same trip that were much better insulated than this hotel. After that rant, the location as others have said is pretty quiet but the boardwalk area across the road is nice although if there is a convention on at the hotel, be prepared for long waits at the restaurants. The drives to LA's attractions such as Disney and Hollywood can take some time in traffic but as long as you allow for LA traffic everything is within a reasonable driving distance.