Hotels -> North America hotels -> USA hotels -> Illinois hotels -> Chicago hotels

Renaissance Schaumburg Conv - Chicago, USA 4 star hotel

Address: 1551 N Thoreau Drive, Schaumburg, IL, US, 60173, Chicago, 60173 (show map)
When would you like to stay?Please enter the dates of your stay to check availability.

  

  

TripTake Travelers Reviews

Have you stayed here ?
4.3
out of 5.0
Good

Posted: Tue, Jul 14 2009
Location:  4Rooms:  5Service:  2.3Value:  5Dining:  5
From the front desk associates to the chef in the restaurant and bar, the staff was friendly and helpful and made our stay there very relaxing. The retro decor is cool and the bar is very trendy. The room was comfortable and clean as well. We didn't have time to take advantage of the pool and weight room and would like to do that on our next stay.
more on Travelocity
3.7
out of 5.0
Okay
Loved it, loved it, loved it!
Posted: Tue, May 26 2009
Location:  5Rooms:  5Service:  0.6Value:  5Dining:  3
My husband and I stayed here one night for our second-wedding anniversary. We loved the contemporary decor throughout the hotel including our room. The building appears a bit stark from the outside--not much greenery on the grounds surrounding the building--but the inside more than made up for it. The hotel staff were very helpful and polite. We ate dinner at Sam & Harry's, food was good but not great; waitstaff was very nice and the couch seating was awkward at first, but made for a nice and cozy dinner in the end. There is a nice cafe that serves Starbucks coffee and pastries, which is a good alternate to the usual hotel buffet fare. There is a great lobby area on the second-floor with nice seating around a very modern fireplace. If you're from out of town, this location is very convenient for shopping and dining. We would stay again.
more on Travelocity
1.4
out of 5.0
Horrible
Disenchanted with the Reniassance Schaumburg
Posted: Sat, Dec 22 2007
Location:  0Rooms:  2.5Service:  0.1Value:  1.7Dining:  0
Would not return. Would not recommend. After reading so many great reviews about this place, I was excited for our group to stay here. To my dismay . . . . . Manager was not responsive to the poor service his staff other than providing lip service and a canned mailed letter inviting us to some back for another round of misery. Front desk staff was rude and not service oriented. When we were leaving on Sunday morning, we attempted to park our vehicle close to the building for 10 minutes rather than the 5 minute walk from the parking lot to load our luggage and we were told we could not. It seemed their way of making us pay for the valet service they offere. Two children's library books were left in our room when we departed. The hotel would not reimburse us the $15 in fees for books that dissapeared in their hotel. Loud music blaring in courtyard of hotel for some odd reason.
more on Travelocity
1.4
out of 5.0
Horrible
Disenchanted with the Reniassance Schaumburg
Posted: Thu, Dec 06 2007
Location:  0Rooms:  2.5Service:  0.1Value:  1.7Dining:  0
Would not return. Would not recommend. After reading so many great reviews about this place, I was excited for our group to stay here. To my dismay . . . . . Manager was not responsive to the poor service his staff other than providing lip service and a canned mailed letter inviting us to some back for another round of misery. Front desk staff was rude and not service oriented. When we were leaving on Sunday morning, we attempted to park our vehicle close to the building for 10 minutes rather than the 5 minute walk from the parking lot to load our luggage and we were told we could not. It seemed their way of making us pay for the valet service they offere. Two children's library books were left in our room when we departed. The hotel would not reimburse us the $15 in fees for books that dissapeared in their hotel. Loud music blaring in courtyard of hotel for some odd reason.
more on Travelocity
2.5
out of 5.0
Mediocre
GREAT EXPERIENCE
Posted: Sat, May 26 2007
Location:  0Rooms:  2.5Service:  0.6Value:  1.7Dining:  5
"The Schaumburg Renaisance is a wonderful hotel! Our Granddaughter Rachel wrote a note saying ""Thank you so much we had a great time!"" My wife Kathy and I stayed at the suppossedly 5 STAR Conrad Hotel in Indy, and the Renaissance far better than the Conrad! AT HALF THE PRICE! Thank you for the GREAT EXPERIENCE! We will definitely stay again!"
more on Travelocity
Results: 1-5 | 6-9