Hyatt Place Atlanta Arpt-North - Atlanta, USA 

I stay at Hyatt hotels frequently for business---the Hyatt Regencies and the Park Hyatts are often my first choice for a business hotel---and I decided to book a room at this Hyatt Place property for a quick weekday trip I needed to make to Atlanta, when I was not on expense account. I found this property to be an excellent value ($109 AAA rate) and I would stay there again if I was looking for a hotel room near the airport. In spite of some other reviews to the contrary, I found the hotel staff to be attentive and friendly throughout my stay. Maybe this is because the hotel's "Host" (manager) was on duty whenever I was in the gallery/lobby area. I usually take a pass on the free breakfasts offered at mid-line hotels, and I originally was planning on doing my breakfast during this trip at the nearby Waffle House shop. However, the ambiance and the breakfast layout at the Hyatt Place looked better than I was expecting---so I gave it a try. Fresh fruit (two types of melon and sliced peaches) was much better than I find to be on offer at other "free breakfast" hotels; there were two varieties of caffeinated Starbucks coffee (Verona and Gazebo); and the breakfast setting included nice china and attractive flatware. This was a pleasant surprise. The main shortfall for me of my Hyatt Place Airport North stay was slow wifi (complimentary) internet service in my guest room. A speedtest showed that my room on the 4th floor was getting only 256kbps download speed, and the wifi connection (Guest-Tek) dropped completely several times during my work in my room on my laptop. I expect better wifi service from Hyatt hotels!

We stayed here as May 15 as part of a Fly and Park package. I found the Check in area was not warm and friendly but it probably wasn't supposed to be. Very minimalist. The clerks were not friendly and seemed to only know how to do their jobs. This is also OK. The room was clean and spacious. Everything worked. The entire hotel appears to have been refurbish recently. I was very concerned about staying here based on the negative reviews. I called and spoke to a manager about the facility and he assured me that everything would meet my expectations. He was correct, they did. Breakfast was a simple continental affair but larger breakfasts were available for a fee. Cloth napkins and several different coffees. Airport drop off was fine. Atlanta airport has forced the shuttle to pick up customers at a very inconvenient location. This was not the hotels fault. However, the hotel did a poor job of explaining where to go to get picked up when we returned. I should say they provided no information. When asked for directions they were vague and non specific. When I returned my car was safe. No nicks or dings. While this facility is more expensive than some of the others I know what to expect and will use them again.