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Jw Marriott Buckhead Atlanta - Atlanta, USA 4 star hotel

Address: 3300 Lennox Rd NE, Atlanta, GA, US, 30326, Atlanta, GA 30326 (show map)
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TripTake Travelers Reviews

Have you stayed here ?
4
out of 5.0
Good
Laura
Posted: Sun, Aug 09 2009
Value:  4
The hotel location is wonderful and parking is very convenient even when self parking. The facility was very attractive and clean. Views from the 22nd floor were unsurpassed. It was a great weekend to be at that location considering the largest firework display in the South-East was less than a block from our hotel. One negative would be that the majority of the staff did not speak English. This made it very difficult to communicate specific needs, as well we were once directed to the nearest restroom on the second floor when there was one across the lobby which we happen to notice on the way to the elevator! I was not pleased with the handling of our requests for room location and beds. I was told several different stories, and finally provided with excellent accommodations only after a 3rd party complaint by a friend who is a regular with Marriott, and only after he practically demanded they accommodate our requests as they had initially committed to doing.
The view from our room was incredible. We could see downtown Atlanta from one window, and in the other direction we could see Stone Mountain.
We were not initially provided with the requested room or beds. Only after a complaint from a 3rd party was the problem resolved.
4.5
out of 5.0
Good
Louise
Posted: Sun, Jul 19 2009
Value:  4.5
Lovely hotel; great location. Very good staff - helpful, friendly and professional.
Location is great; staff is very professional and friendly.
The hostess at breakfast had a very bad attitude; expensive to use wireless internet.
5
out of 5.0
Excellent
Terry
Posted: Wed, Apr 22 2009
Value:  5
Great location next to The Lenox Square Mall. Clean, well appointed, good size rooms. Comfortable beds. Friendly staff.
Have stayed before, always clean and good service.
Charge for parking.
5
out of 5.0
Excellent
Leslie
Posted: Sun, Apr 19 2009
Value:  5
Room was very clean, staff friendly, lobby area a little tired but still clean.
Friendly people.
4.5
out of 5.0
Good
Anna
Posted: Fri, Mar 27 2009
Value:  4.5
The hotel is nice. Each staff member we can in contact with was very pleasant. We used room service three times and were always pleased. Our only complaint is that parking was $28/day. I expected it to be high, but not that high. The hotel attaches to Lenox Mall, making dining and shopping ultra-convenient. We also walked to other shopping and dining in the area even though we had a car.
client to restaurants, nice amenities, pleasant staff.
Only negative $28/day for parking, ridiculously high.
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