Georgian Terrace Hotel - Atlanta, USA     

I was a bit concerned because the reviews were so variable, but we had a great time. Check in was smooth and early, ample room in our two bedroom suite. Staff were great, pool was fantastic as was the workout room. My husband is a swimmer and was thrilled to find a junior olympic pool on the roof. Hotel is a bit quirky- no reason to charge for pots, pans, plates, etc. but they do, so we had to make do with plastic forks, knives and spoons from the local Subway. We couldn't figure out where the there there was in midtown- it seems odd to be in a city where people live with no supermarkets, few restaurants etc. nearby but that was not the fault of the hotel and maybe we didn't stay long enough to get the lay of the land. I just have the sense that they don't totally have their customer service act together but if they did this would be a fabulous place. Easy to get to on Marta from the airport and easy to get everywhere else. Starbucks is four blocks away. Great prices for our wonderful apartment.

I really wanted to stay at the Georgian Terrace because of its location and historic character. However, some of the reviews on this site gave me such pause that I actually made backup reservations at the Marriott just in case. As it turned out, we loved the Georgian Terrace and cancelled the Marriott reservations within minutes after checking in. We arrived at 2 p.m. and were promptly & smoothly checked in even though we hadn't requested early check-in. The front desk clerk was friendly and efficient. There was free fresh lemonade and ice water in the lobby. While I checked in, my husband chatted with the concierge, who was amazing! He gave us a host of great recommendations & helped us out with questions throughout our stay. Our "room" was a suite at an amazing rate ($129/night). It was super-clean, well-furnished and had two televisions. Several times during our stay we called the front desk with special requests (e.g., Band-Aids, extra shampoo), and the items were brought to our door within minutes. The hotel as a whole is beautiful & the service is stellar. It's hard for us to understand the poor reviews! We would stay there again in a heartbeat.