Doubletree Hotel Annapolis - Annapolis, USA 

We stayed in Annapolis Double Tree hotel over the 4th of July weekend (great fireworks btw!). Booked on Hotwire for $70/night, King bed no smoking room. The hotel provided free shutle running approx. every 20min between the historical center of Annapolis and the hotel. Wonderfull, saved a lot of trouble to find parking because of the parade and fireworks. Room was OK, bed too soft for us, but overall clean and fresh appearance. Bathroom different story - bathtub had orange mildew stains - yucky! and there were toothpaste residues in all the glasses - even the ones in the room! When we were leaving we saw the maids taking the glasses out of the rooms to be washed - so how do they still end up dirty is beyond me. Great was the restaurant - really nice firendly staff and good deals - happy hour 4-7 every day for $4 appetizers and drinks. The Crab dip was delicious and nicely presented, seared tuna was perfect as well. We didn't try to fitness or the pool, but it looked clean. Overall - good deal for $70 on Hotwire, but I wouldn't pay their face price for this hotel.

I got married the weekend of May 10 and after checking all the hotels in the area, I decided on this hotel. It was a total nightmare and I found the staff staff totally incompetent. Staff initially was really helpful setting up group rate and asked me to sign a contract. Problems started immediately when my guests started calling / using internet for reservations. Hotel rejected more than half of my guests saying they were booked except it was nowhere near the contracted rate. I had to call at least 10 different times to get my guests issues resolved. Finally after the 10th issue and micro managing all my group's reservations, I finally got furious and spoke to Group Sales Manager Gail (yeah, yeah...not sure why I waited until 10th issue) and manager promised free breakfast for my guests. Basically I had been doing her job manager the group sales staff so I was hoping for more but I was happy with a breakfast. Well, guests started checking in on Thursday and they never got the breakfast. I called on Friday and spoke to group sales office that promised my guests would get the breakfast. Guess what....they still never did it. Then half my guests that had driven 4-8 hours get there on Friday night well after check in time and the rooms weren't ready. Again i called and talked to manager Dave about the fact that my guests couldn't checkin and we had dinner in an hour. I told him that people checking in on Friday didn't get their coupon for breakfast even though hours earlier the group sales staff "guaranteed" they would get them to my guests. Dave told me they were double / triple checking that coupons would be delivered to guests that checked in and promised my guests arriving the next day would get the coupons. Of course Saturday during my wedding I asked the guests that checked in that day if they got the coupons and again - no coupons. I called and spoke to another manager during my reception and finally talked to one competent manager Lisa that got it done. I was furious since my guests were all leaving the next day. I had over 60 rooms booked at that hotel that weekend and they were turning away my business and lying to my face for no reason. Hotel looks nice on outside and shuttle is nice but I can't stand dealing with total idiots. I gave them the benefit of the doubt more than enough times and micro managed all my reservations - but I can't stand when managers and staff repeatedly lie to my face. Go elsewhere. There are tons of other hotels on Riva Rd area that are just as nice for about the same price. Doesn't surprise me that previous poster says he was overcharged. They basically tried to overcharge more than half my guests instead of giving them the contracted rate. Don't stay here. Not worth the stress.