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Hotel Villa San Michele - Lucca, Italy 4 star hotel

Address: Via Della Chiesa XXVI, 462, Lucca, 55012
Hotel Villa San Michele details: 

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Hotel Villa San Michele

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Booking Site Price from
Venere Venere $ 205 Price on site

Facilities

General: Restaurant, Breakfast Buffet, Luggage Storage, Heating, Elevator, Free Parking, Rooms/Facilities for Disabled, Garden, Pets Allowed, Bar, 24-Hour Front Desk
Activities: Sauna, Walking, Outdoor Swimming Pool, Tennis Court
Services: Bridal Suite, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Room Service, Babysitting/Child Services, Internet Services
Location: Countryside

Reviewer: gpp1964 (Tuscany)

Traveling group: Business colleagues

Date: 2008-06-12

Guest rating:
3.3
Check in / front desk
2.0
Business service
2.0
Value
2.0
Service
4.0
Location
6.0
Cleanliness
4.0
It took me one hour and a half to find the Hotel, just because the map that comes out in google map is wrong! I was lead to the top of mountain in the middle of nowhere, near the village of Stabbiano, where locals never heard of this Hotel. The address, on the other hand, is not recognized by google map so it was hell to find the right way. Too bad. I didn't have to stay there for the night, but only for a work meeting. We were accomodated on the outside, with a wet turf and soil, a guy who decided to start to mown the lawn just during the meeting and plastic tends and gazebo. Not at all attractive to me, I wouldn't stay. Staff didn't seem to care at all about customers. A half bottle of wine that I put in the fridge, following direction of staff, disappeared. I needed it because I was there to present wines to importers. The waiter denied that the bottle had been taken. Fix this map and be more kind to people
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Reviewer: JulieBerkshire (Berkshire)

Traveling group: Family with teenagers

Date: 2007-08-22

Guest rating:
3.4
Check in / front desk
2.0
Business service
2.0
Value
4.0
Service
2.0
Rooms
4.0
Location
6.0
Cleanliness
4.0
Booked hotel last minute to stay one night, the trouble with the hotel is it feels very disorganised and with limited attention to customers. The room smelt and the cost £180 did not match the room/service or breakfast.
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Booking Site
Price from
Venere

Average guest rating:

Review Summary

Based on 3 reviews worldwide
2.0
Check in / front desk
2.0
Business service
2.6
Value
2.6
Service
4.0
Rooms
5.3
Location
4.0
Cleanliness

Traveler Reviews

3Average rating:
3.4
Date: 08/30/2007
Guest name: JulieBerkshire, Berkshire
"Not good"
Booked hotel last minute to stay one night, the trouble with the hotel is it feels very disorganised...
3Average rating:
3.3
Date: 06/20/2008
Guest name: gpp1964, Tuscany
"Wrong map!"
It took me one hour and a half to find the Hotel, just because the map that comes out in google map is...
2Average rating:
2.9
Date: 10/23/2006
Guest name: Wow2, harrow
"Not good at all"
Did not actually get to stay at the hotel as we were told to leave. When we arrived it did not look at...