Sultanahmet Suites - Istanbul, Turkey 

My thoughts about this aparthotel (Not very good)
Posted: Fri, Jul 04 2008
Sultanahmet Suites is a max 1 star quality aparthostel. Definitely not a 4 star. It is ultra-tiny inn with only 4 rooms. There is no elevator. There is a dark and steep winding staircase. There is no restaurant. The location is remote, and that was a nuisance. Don’t be disguised by the name. This apartment is not in Sultanahmet. You need to climb and conquer a very steep hill to get there. It was not very convenient for tourists. Honestly, there is nothing that I can think of as a reason to stay here. I don’t understand why reviews, which, without exception, overly praise this accommodation, keep appearing on a certain travel site. My particular concern is the manager and his wife. They openly talk badly (= insult) about some pervious guests after they received critical reviews. They also write bitter statements on the web. They accuse and vilify their customers as “liars”! I think this is quite disgraceful. They might be looking for some sympathy from other clients, so that excessively good reviews only will appear on the internet. But I am never inclined to buy a one-sided story. More importantly, hotel managers should never openly discuss guest information with other guests, let alone attack, ridicule and trash customers in public, whatever problems they might have. I find them very unprofessional and immoral. We will go to another (pleasant and happy) accommodation next time

Terrible
Posted: Sun, Jan 20 2008
This is one of the worst hotels I have every stayed, after traveling to all the 5 continents in the world. First, the location is not Sultanahmet. It is uphill, about 20 minute-walk, to go to major attractions. The lobby is small and dark. The room is OK in terms of its size. But, although this is a 5-story building, there is no elevator. No bathtub. No telephone in the room. No room service. No restaurant. No basic amenities. Nothing except the room itself. As a result, this hotel does NOT deserve a four star. And as soon as you speak to the owner you have a hunch that you have made a mistake. He is the only staff of this hotel, but just do not seem to care that you are a customer. Customer does not seem to be the king but just a garbage. One other problem was that Wifi was broken all the time. There is a credit card fee of 4%. If you try to negotiate, you will be told to go to the POLICE. A promise not kept. Our late check out guarantee was nullified. In conclusion, all I can say is stay away from this hotel at all costs, if you want to have a pleasant holiday in Istanbul.