I must confess that I have been in Istanbul 4 times and this won't be the last.I stayed in this hotel for 3 nights with my mother. The view from our room was the most incredible I've ever seen, the Blue Mosque and Hagia Sofia from our window. Very clean room, quite wide and a good toilet. Breakfast was lovely and generous, and the service very kind with us. There is no need to say that next time I will book again this hotel.
We arrived at the hotel as pre-booked only to be told that they had a problem with the room and we would have to go to another of their hotels. this was really not good - it meant that having travelled most of the day we were going to have a second day partly wasted changing hotels again - not good service at all. Also the "problem" was almost certainly a lie - the hotel had simply taken too many bookings and had run out of rooms! That was quite apparent the next day when we returned to the hotel.
We had a very comfortable stay for 1 night. All your staff were very professional and hospitable.It has got most Istanbul view it is in old city.
We will definitely promote you and Golden Horn Hotel to all our friends and colleagues who wish to visit Istanbul.
I had room 504: (a) the shower is very old and must be remaked completely, it is very difficult to enter it,(b)the TV set is not working properly, (c) there is a continuos noise of water.
Not recommended.
The Golden Horn is ideally situated for tourist purposes and is very quiet (apart from the wake-up muezzin at 5.30 from the close Blue Mosque ;-).
The rooms are very small - the difference of the "deluxe room" to the standard is only due to the furniture. It was clean but very smelly and far apart from a 4star hotel compared to Central European Standards. The staff is superficially very friendly and polite, but obviously not very motivated and/or competent. Simple questions for an address of a well-known hammam couldn't be answered and the complaint about the room heating which was not possible to cut off was just ignored.
The variety of the breafast buffet was huge, but unfortunately of rather low-to-medium-range quality, e.g. "chemical" orange juice (supplement for freshly squezed 10 lira / 5 euros!) and a disapointing coffee: less would definitely be more.
And: A poor Nescafe on the breathtaking terrase with a really great view will cost you 6 liras / 3 euros). Difficult not to get the feeling of beeing riped-off! (But that seems to be a slight Turkish problem in general and not just at the Golden Horn!)