Ottoman Hotel Imperial - Istanbul, Turkey 

SN
Posted: Sun, May 03 2009
Being my first experience in Istanbul I was fully satisfied with the hotel

Mrs Jacqueline Gillespie
Posted: Fri, Mar 20 2009
Well, had we been informed that the hotel was undergoing a major refurbishment and that during the day it was like a building site and even at night had the pungent smell of thinners, plus half the amenities such as lift (I have arthritis and was two stories down from the ground floor), and more superior restaurant were not available, we would have been at least forewarned. The hotel staff, who were excellent, said that they did contact anyone who had booked directly with them. Shame you didn't think to do so too. The hotel contacted me afterwards and we had correspondance resulting in them offering us a two-night stay in a suite when the refurbishment is completed. That is fair and we will be taking them up on it. I didn't ask for this, just that they obviously value their customers. What a shame your service isn't quite so good. I am assured that the rooms will all be bigger when they have finished. It's not the rooms that are the problem but the bathroom. The breakfasts were excellent, but we ate in the restaurant where we had breakfast one evening, and it was very disappointing. There are normally two, one superior, and we'd hoped to sample that. I won't recommend this hotel until the renovations are complete. Then, I'll see...

A Perfect Spot - Absolute pleasure to stay
Posted: Sun, Jul 20 2008
The website makes the Hotel look beautiful - It is absolutely spot on. From the moment you arrive you are treated with friendliness and efficiency. The position is terrific just behind the Sofia Palace in a quiet street and very close to the Blue Mosque, the Topkapi Palace and the tram lines. Rooms are comfortable and very well appointed and in a chaotic city like Istanbul, quiet. The decor and style of the hotel is elegant. The restaurant is in a lovely courtyard with excellent Turkish food - service is impeccable. Breakfast is in a pleasant position either in a sunfilled room or the courtyard ,but food is ordinary. The thing that struck us was the way every member of the staff was pleasant to deal with but maintained high levels of professionalism and efficiency. We would have no hesitation about recommending the Ottoman Imperial to friends and will stay there again when we are next in Istanbul