small and friendlyPosted: Thu, Jun 19 2008Location:
3Rooms:
2Service:
1.7Value:
2We have just returned from our stay at the Olimpiyat hotel 4 nights in total, a party of eight adults, we found the hotel to be in the perfect location for all the main sights of Istanbul, clean, friendly staff, good breakfast, on the minus side the rooms are rather small but ok for a short stay. We were let down on arrival at the airport, where they were to meet us on arrival and transfer us free to the hotel, no show, no phone call from them to explain why, we booked the hotel in February leaving our contact no in case of problems, after three calls from us they told us to get a taxi, on arrival at the hotel they did offer free return transfer back to the airport on return. Also at the time of booking their website offered a package for 3 nights stay or more, including fruit and wine in room on arrival, 1 free dinner at the olive restaurant, and a free tour, they even gave me a ref. number for this. On arrival, they denied the offer existed, then the manager told us we must pay 100 euros per room per night to get this offer, very confusing website, 8 of us, plus two other couples we met, were also confused by this. We feel unfairly treated, the manager could at least have offered a complimentary meal, or a bottle of wine but he wasn't interested. So if you want to stay at this hotel, go ahead, but do not expect any free offers and do not be surprised if your taxi is not at the airport to meet you !