Sheraton Stockholm Hotel  - Stockholm, Sweden     

Stayed the past weekend at Sheraton Stockholm. Hotel is under refurbishment but that is not a problem. New rooms are elegantly equipped and nice to see that details like plugs in the desk, kettle and iron and iron board is available without calling room service. Paying less during the summer and booking last minute, you still do not expect to loose out on standard five star amenities like the bathrobe and slippers. Nor the refill of bathroom amenities when they run out. Also, think the housekeeping need to keep up, dusty rooms and clearly not cleaned after the builders left. Front office is nice but to be checked in late on Friday by clearly an unintrested, uniform with hanging mobile phone and the latest range of pens all over the jacket is hardly what you expect from the re-born Sheraton. To mention the door man was not to be seen and on Sunday I think Gunnar wanted rather to escape the guests than to approach them. Final touch was the bar last order that was spot on 00.30 on Saturday, even if Sweden has a strong alcohol law, staying at The Grand Stockholm not long ago, this did not happen. Sheraton has forgotten that they are not a Scandic, think they should re-think their strategy in Stockholm and make something of what I think is a very elegant and appealing design. But without the bells and whistles, this will not go far and they will stay where they were perhaps at the opening 1972 or what year it was.