Hotel do Chiado - Lisbon, Portugal 

Agliberto Cierco
Posted: Fri, Feb 20 2009
I've been there 4 times in 2 occasions. There are high speed wi-fi in the rooms. The rooms are quite enormous and the bed is very good. The bathroom is big. But the service..... The housekeeping service is poor. We were 2 in the room, but there were only 1 towel in one day and in the other, no towel ! Only one soap. But as I complained, the things went right in minutes. ( Special thanks to Alberto, that is a special employee with excelent manners and absolutely helpful ) They gave us upgrade to a room ( 609 ) too large with an extraordinary 180 grade balcony ! Another weak point, and this is an important point, is the temperature in the room. We've been only in winter and the rooms were freezing. The air don't work at all ! ( as I read in some reviews, and imagine also, in the summer the things probably are too hot ! ) The excuse is that the conditioned air works according to the mall hours ( there is a mall at the side of the hotel ) and only works with their operation hours... I never saw this ! The coffee break is excellent and the staff there ( in the coffeebreak room ) was professional and efficient at all. The ambient music is delightful ! I will return and stay there again and again ( only in the winter ! )

Sabrina Streubel
Posted: Sat, Jan 10 2009
die Restauranttips der Rezeption waren hervorragend, der Frühstücksraum war von der Lage/Aussicht her wunderschön, das Hotel liegt sehr zentral, die Aussicht vom Zimmer war gigantisch - ich glaube jedes Zimmer hat diese Aussicht, weil die Zimmer erst ab dem 5./6. Stock losgehen - insgesamt sehr empfehlenswert.

Sabrina Streubel
Posted: Thu, Jan 08 2009
die Restauranttips der Rezeption waren hervorragend, der Fr?hst?cksraum war von der Lage/Aussicht her wundersch?n, das Hotel liegt sehr zentral, die Aussicht vom Zimmer war gigantisch - ich glaube jedes Zimmer hat diese Aussicht, weil die Zimmer erst ab dem 5./6. Stock losgehen - insgesamt sehr empfehlenswert.

AO
Posted: Sun, Nov 23 2008
It was our third time in this hotel. Although it is still a good one and worth the price, it was somewhat downgraded. The air conditioning, for instance, was poor and it got worse during the night. The rooms, carpeting etc are the same for more than three years now, maybe an uplifting is needed. Nevertheless, the location and the view are unbeatable. And the staff is extremely friendly and helpful.

airconditioning not working in the middle of June
Posted: Fri, Jun 20 2008
The location of the hotel was great, and we had a premium room with a view. However there were a number of problems with this hotel. It is June, and the temperature outside is around 30 degrees, we were first put into one room that had no air con (broken). When we swapped for another, the aircon only blew out air, but not cooling at all. Apparently, according to the staff there, that many rooms have problems with air con, which i consider a major problem in the middle of June. And it is not satisfactory for a four star hotel. The staff were slow in sorting out problems, and the breakfast was very average.