NH Hotel Liberdade - Lisbon, Portugal 

David Chin
Posted: Sun, Jan 04 2009
Very nice hotel and will stay here again if we ever visited Lisboa again

Great Pool Area
Posted: Thu, Jul 24 2008
My mother and I have just returned from a 3 night stay at the NH Liberdade. We were really pleased with our choice, we got a huge twin room on the 6th floor (as stated by other people there is no view due to the location) we had a sitting room and small kitchen which was great for teas. The bathroom is bright and has great toiletries and everything you could need. The staff at reception are really friendly and helpful and the breakfast is really good. Location is great for getting downtown, most touristy areas are walkable. The best bit for me was the rooftop pool, this was quiet everyday and a great area for a swim at the end of the day and some sunbathing. The only bad part being it doesn't open until 10am. Really recommended as a clean modern and friendly budget hotel.

Good room, strange staff and services
Posted: Sun, May 18 2008
We decided to stay in the NH Liberdade hotel due to the fact we have some experience with the NH chain of hotels and felt it is a safe bet. The check in staff was at first nice and they gave a decent room. Be aware - hotel is located in a shopping mall (Tivoli forum) so do not expect any great views (at least from the lower floors). The location is excellent with Metro a few metres away and walking distance to downtown. The first surprise was the next day's morning when check in staff twice called to the room (woke us), banged on door and asked us to go to reception!?! (first time such a thing happened to me). They said my credit card could not authorize and since I have had some problems with that in Portugal I have kindly offerd the next one and then the next one... It turned out they had a bad card-link problem and were upseting us (what did they think?) because of their fault... So everything else was then ok (one of the card was accepted) until our departure. I wanted at the end to use another card for this hotel and asked them to cancel the first authorization and charge me on the first one. They did it and felt my mind at ease. But in the first store none my wife's card was maxed-out?!? and we known we have not used it that much... As we came home and with some nervousness for the card not to work we saw that the hotel staff authorized the sum of money couple of times on the card and therefore blocked it for quite some time... I had to call them a couple of times so that they properly release some of the authorizations ... Anyway too bad for such a bitter experience in a generally ok hotel - just be aware about the card you give them. Additional tip: pool works just in summer months and although in May it was very, very hot we could not use it, which is what you pay for at the end, don't you?