Lovely hotel, but just fell a little short for us!Posted: Wed, Jul 23 2008Location:
4Rooms:
3.8Service:
2.8Value:
5This is quite a special hotel which could be truly exceptional but sadly, for us, just fell short of the five star rating. If I could have given this hotel 4 1/2 stars, that's what I'd have done!
It fell short for us on the service. The staff are extremely friendly, but for a five star hotel there didn't seem to be many of them in evidence. Also, our free minibar which is supposed to be restocked every day was only half stocked on a couple of occassions. The red wine wasn't replaced at all during our three night stay, and on questioning this on the third night when they didn't replace the white wine or the water either, we were told that they'd run out. Mmmm, not quite a five star hotel in my book.
Having said that, the hotel is visually stunning inside and out, and we were very pleased with our "superior delux city view" room (room 206) which was enormous and so light and airy because of the floor to ceiling windows and the very high ceilings. The beds were a dream, the most comfortable I've ever slept in in a hotel, and everywhere in the hotel was spotless. The location was perfect for us too - five minutes from the red light district with lots of lovely places nearby to eat and drink. We didn't eat in the hotel restaurant or have a drink in the hotel bar as both seemed very quiet and lacking atmosphere.
On returning to Amsterdam I would definitely book to stay at this hotel again. I found the price to be very reasonable (I was very happy with what we received for what we'd paid), and the location was quiet enough to be away from the madness without being too far away.