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Hotel Granduca - San Giuliano Terme, Italy 4 star hotel

Address: Via del Brennero 13, San Giuliano Terme, 56017
Hotel Granduca details: 

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Hotel Granduca

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Facilities

General: Restaurant, Safety Deposit Box, Express Check-In/Check-Out, Elevator, Free Parking, Soundproofed Rooms, Heating, Rooms/Facilities for Disabled, 24-Hour Front Desk, Non-Smoking Rooms, Garden, Luggage Storage, Bar
Activities: Hammam, Jacuzzi, Massage, Sauna
Services: Packed Lunches, Fax/Photocopying, Currency Exchange, Room Service, Meeting/Banquet Facilities, Laundry, Wi-Fi/Wireless LAN, Breakfast in the Room, Ironing Service, Internet Services
Location: Panoramic View, City Centre

Reviewer: hotelstory (UK)

Traveling group: Business colleagues

I recommend this hotel for: Tourists, Young singles.

Date: 2008-07-16

Guest rating:
3.7
Check in / front desk
2.0
Business service
6.0
Value
2.0
Service
2.0
Rooms
4.0
Location
2.0
Cleanliness
8.0
The Hotel An ugly 3 star hotel is in a small boring village about 5 miles from Pisa that looks like a set of shipping containers. You'll need a car if you don't like waiting around for buses. I used it for business purposes for several months, had a company car so wasn't fussed about it's location. Everything in the hotel was dated from the 1970s and you did not have a good comfortable feel when you entered the hotel. The hotel was kept clean. Breakfast wasn't great and having tried dinner once, I didn't try it again, it was really substandard. The staff were very unfriendly so I kept my interaction with them to an absolute minimum. I asked them if I would pay a premium for using the room phone for national and international calls, they said no, but when I got the bill I could see that they did charge extra. When I confronted them with this they became dismissive of my argument. The hotel doesn't really offer anything to the tourist that they can't get in Pisa. I would never stay there as a tourist. So stay in Pisa rather than this place. Personally, as a tourist wouldn't stay in Pisa either: see below The Pisani The attitude on the hotel staff is symptomatic of Pisani. They are in general rude people who only want your money. I lived there for a while and believe me I have experienced it. You are just dollar signs to them - hotels, restaurants, buses, train station staff all the same. Three of us enjoying a Friday night in a restaurant were screamed at to get out 5 minutes after we had finished the third course of a three course meal, we were not allowed to buy more drinks and enjoy the end of a hard weeks work. Disgusting. In restaurants NEVER complain about the service or food before they have finished serving everything. If you don't like it send it back and walk away. I was told this by several Italian friends. Pisa One day is enough in Pisa. There is nothing else to look at other than this over hyped Tower, it will take roughly 20 minutes. You can spend the rest of the day shopping or visiting the fort town of Luca. I would certainly avoid staying in Pisa and book a hotel in Florence, from where you can visit San Giminiano and Siena.
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Reviewer: JJJ71 (JJJ71)

Traveling group: Spouse / significant other

I recommend this hotel for: Tourists, Young singles.

Date: 2007-10-15

Guest rating:
3.4
Check in / front desk
4.0
Business service
4.0
Value
2.0
Service
4.0
Rooms
4.0
Location
4.0
Cleanliness
2.0
The TVs have poor reception, the rooms are sprayed with a particularly nauseating fragrance, the decor is tatty, the staff are surly, the bar is an utter rip-off, the lift almost jammed and the breakfast buffet is a sorry excuse of discount supermarket scraps. And they clean so well that there was a pubic hair in the drinking glass in the bathroom. Apart from that, we enjoyed our stay a great deal.
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Average guest rating:

Review Summary

Based on 8 reviews worldwide
6.0
Check in / front desk
5.5
Business service
5.5
Value
5.5
Service
5.2
Rooms
5.6
Location
6.5
Cleanliness

Traveler Reviews

8Average rating:
8.0
Date: 03/26/2006
Guest name: Winel0vers, Brisbane, Australia
"Friendly welcome to Italy"
As our first accommodation in Italy, the Granduca experience was friendly and welcoming. Its easy to...
7Average rating:
7.7
Date: 08/30/2007
Guest name: Steev47, Nottingham
"Great Place To Stay"
The Hotel Granduca is situated just north of Pisa. My aim was to visit the city of Pisa but stay at a...
7Average rating:
7.3
Date: 07/15/2007
Guest name: slee1511, Scarborough, North Yorkshire
"Better than we thought"
We weren't expecting much from this hotel after looking at previous reviews, but we were pleasantly surprised...
6Average rating:
6.0
Date: 09/14/2007
Guest name: jewls123, Pembrokeshire
"Pleasent location"
Lovely quiet surroundings, hotel clean but basic with pleasant staff, food ok and reasonably priced....
5Average rating:
5.0
Date: 07/01/2006
Guest name: member, somerset
"long way from airport!"
hotel site showed map of area ,giving impression of very close proximity to airport. V misleading, the...